Luca Del Carlo

• Construction of the hull's external framework and plating by cutting and shaping the sheets and profiles with a pantograph or shear and flame cutting systems.
• Handling of materials, components, sections or naval blocks using the appropriate lifting equipment and the appropriate harnessing systems in relation to the type, size and weight of the loads.
• Drilling for hydraulic passages, assembly outboard, construction of battery boxes and audio speakers.
• Door assembly.
• Refitting work, carpentry and resining.
• Direct communication with on-board commanders for refitting work

• Use of chemicals' products and tools to repair damaged items.
• Daily use of power tools and other equipment.
• Compliance with safety and accident reporting requirements.
• Collaboration with colleagues in carrying out assigned tasks.
• Quick and precise execution of assigned tasks.
• Maintaining order and cleanliness of the workstation.
• Carrying out tasks with attention to detail and ensuring precision in execution.
• Grinding, filling and resining on hulls in various on-board areas
• Resining of hull, deck and garage area
• Assembly of bulkheads
• Assembly of cabins

• Closed out cash register and prepared cashier report at close of business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
• Managed financial aspects of the business, including budgeting, forecasting, and reporting.
• Improved customer service rankings by resolving issues quickly and accurately.

• Handled customer complaints professionally and resolved issues to enhance guest experience.
• Provided friendly and attentive service to guests throughout dining experience.
• Collaborated with team members to ensure smooth operation during busy shifts.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Communicated with kitchen staff to enable accurate food preparation.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Developed creative bar menus and drink recipes by researching emerging industry trends.

• Coordinated with kitchen staff to ensure timely food service, enhancing overall dining experience.
• Delivered exceptional dining experiences for improved guest satisfaction.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
• Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
• Developed loyalty program that increased repeat visits from customers.
• Collaborated with management team to plan and execute special events.
• Monitored dining area to ensure all guests received attentive service without delays.

Welcoming customers and get them to their tables.
Clearing tables, clearing away, cleaning and setting the table quickly, quietly and efficiently.
Cleaning and tidying up the dining room at the end of service.
Quickly tidying up tables and restocking all service stations.
Collecting plates, replacing cutlery and serving drinks with courtesy and efficiency.
Taking care of the customer throughout their stay, welcoming and satisfying their requests.
Welcoming customers and offering a professional, friendly and competent service.
Delivering the bill, receipts and bills to the table.
Setting up seating and preparing additional cutlery before the arrival of large groups.
Independently managing tables and assigned tasks in order to provide a quick and friendly service to customers.
Taking drink orders, preparing them according to requests and serving them at the table.
Cleaning and restocking counters, refrigerated counters and displays during service.
Preparing and serving drinks and coffee in support of the bar.
Recording and sending orders to kitchen staff.
Managing customers with and without reservations, avoiding complaints and waiting.
In-depth knowledge of the menu in order to be able to adequately respond to questions about the origin of the various items, the ingredients and the cooking methods.
Presentation of the bill and support in managing payments.
Setting up buffets ensuring constant replenishment of trays.
Use of the cash register to process the bill and manage payments.
Proposing to customers the specialties available based on seasonality and availability of products.

• Maintaining cleanliness and proper sanitation of work environments and machines.
  
• Loading of glasses, silverware and dishes.
  
• Cleaning, sanitizing and storing dishes and utensils to ensure their availability and promptly manage customer orders.
  
• Maintenance of the dishwasher to ensure cleanliness of dishes and proper functioning of the kitchen.
  
• Cleaning of garbage cans, shelves and other areas of the kitchen.
  
• Use of specific kitchen tools and cutlery for food preparation
  
• Monitoring product expiration dates, managing inventory and applying correct storage procedures.
  
• Moving products from storage areas to refrigerators, freezers and containers.

• Use of chemicals' products and tools to repair damaged items.
  
• Daily use of power tools and other equipment.
  
• Compliance with safety and accident reporting requirements.
  
• Collaboration with colleagues in carrying out assigned tasks.
  
• Quick and precise execution of assigned tasks.
  
• Maintaining order and cleanliness of the workstation.
  
• Carrying out tasks with attention to detail and ensuring precision in execution.
  
• Grinding, filling and resining on hulls in various on-board areas
  
• Resining of hull, deck and garage area
  
• Assembly of bulkheads
  
• Assembly of cabins

• Painted surfaces using brushes, spray guns, and paint rollers.
• Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
• Painted indoor areas such as hallways, bathrooms, and lobbies.
• Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
• Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
• Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
• Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
• Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
• Operated power sprayers and hand tools to prepare and paint large areas.
• Reduced waste materials by accurately estimating paint quantities needed for each job.