Hi, I’m
Luca Mariani
Montignoso,Massa-Carrara
Summary
Highly energetic and self-sacrificing individual. Open-minded for any type of work and great ability to quickly learn the concepts provided. , Love working in highly motivated teams and also love to encourage colleagues to give the best everyday so that the company can get the most profit
Overview
7
years of professional experience
Work History
Bagno Angelo Forte dei Marmi
Repairman
04.2022 - 09.2022
Job overview
- Maintained inventory of repair supplies and ordered parts.
- Implemented preventive maintenance measures to decrease emergent issues.
- Dismantled machines and equipment to remove defective parts.
- Completed repairs and maintenance of beach equipment
- Responsibility for safety and hygiene of pool
- Completed repairs and maintenance for over 10 customers per week
- Maintained inventory of repair supplies and ordered parts
- Utilized variety of tools and diagnostic equipment to complete repairs
Greentheory S.P.A
Fitness
10.2019 - 03.2022
Job overview
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Designed innovative fitness plans to keep clients engaged.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Performing administrative tasks such as scheduling appointments , managing client files and collecting payments.
- Building two gyms
- Stocking supplements in warehouse
- Managed over 30 customers calls per day
- Sold more than 700 gym memberships and training programs
Seven Apples disco club
Security Supervisor
04.2018 - 09.2018
Job overview
- Ensuring peaceful experience of night
- Monitoring and solving problems with problematic customers
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Great physical abilities and combat skills ( kickboxing, BBJ and martial arts background)
- Supervised team of 3 security personnel during shift
Hotel Cavalieri del Mare
Bartender
06.2017 - 09.2017
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Ristorante Capannina di Ciccio, Bocca di Magra
Restaurant Waiter
02.2017 - 05.2017
Job overview
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Bagno Giuliana
Lifeguard
05.2015 - 10.2016
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool and Sea
- Attentively monitored swimmers to identify distress.
- Cleaning beach
- Repairing broken equipment
- Responded to emergency situations in a timely, efficient manner
- Demonstrated rescue techniques and provided first aid in emergency situations
Education
Liceo Linguistico Giovanni Pascoli , Massa, Italy
High School Diploma
07.2018
Skills
- Basic Carpentry
- Active Learning
- Heavy Labor
- Customer Satisfaction
- Physical Fitness
- Production Goals
- Maintaining Clean Work Areas
- Membership Sales
- Team Collaboration
- Employee Relations
- Inventory Accuracy
- Standards of Excellence
Languages
English
Advanced (C1)
French
Intermediate (B1)
Spanish
Upper intermediate (B2)
Timeline
Repairman
Bagno Angelo Forte dei Marmi
04.2022 - 09.2022
Fitness
Greentheory S.P.A
10.2019 - 03.2022
Security Supervisor
Seven Apples disco club
04.2018 - 09.2018
Bartender
Hotel Cavalieri del Mare
06.2017 - 09.2017
Restaurant Waiter
Ristorante Capannina di Ciccio, Bocca di Magra
02.2017 - 05.2017
Lifeguard
Bagno Giuliana
05.2015 - 10.2016
Liceo Linguistico Giovanni Pascoli
High School Diploma
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