Luca Mariani
Keflavik
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Duty Supervisor Cargo Department
Airport Associates
12.2023 - Current
- Updated booking system to reflect shipping delays and changes, providing details to customers.
- Negotiated multi-stage transport services for international shipments.
- Verified cargo contents against transport documentation.
- Followed correct customs clearance procedures for exporting and importing goods.
- Streamlined internal communication between departments to facilitate seamless coordination in cargo handling operations.
- Assisted in staff recruitment, training, and development efforts to maintain a skilled workforce capable of meeting business objectives.
Cargo Service Agent
Airport Associates
10.2023 - 12.2023
- Maximized warehouse space utilization through strategic planning and organization of shipments.
- Increased revenue by upselling additional services such as expedited shipping or specialized handling when appropriate.
- Enhanced cargo service efficiency by streamlining processes and implementing new procedures.
- Maintained a safe work environment by following established safety protocols and reporting any hazards or incidents promptly.
Gym manager
TheoryHolding S.P.A
10.2020 - 04.2022
- Directed public-facing and support teams to complete quality, cost-effective work on schedule.
- Encouraged teamwork through open communication and leadership.
- Reviewed performance targets for activities and modified timetables to remove poor-performing items.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
Education
Air Defense Training - X-ray Screening And Counter Terrorist Activities
Isavia Ohf.is
Iceland 03.2024 - 03.2024
Heavy Machinery License - Heavy Machinery
Vinnuverndarnàmskeid Ehf
Iceland 12.2023 - 02.2024
Diploma of Higher Education - Language
Liceo Linguistico Giovanni Pascoli
Massa-Carrara 09.2011 - 07.2018
Skills
- Shipping update coordination
- Supplier relations
- Hazardous materials cargo management
- Logistics management
- Team Leader
- Decision-making capabilities
- Operational Efficiency
- Microsoft office savy
Languages
Italian
Native
English
Advanced (C1)
Spanish
Upper intermediate (B2)
French
Intermediate (B1)
Affiliations
- Reading
- Business and administration
- Physical activity
Timeline
Air Defense Training - X-ray Screening And Counter Terrorist Activities
Isavia Ohf.is
03.2024 - 03.2024
Duty Supervisor Cargo Department
Airport Associates
12.2023 - Current
Heavy Machinery License - Heavy Machinery
Vinnuverndarnàmskeid Ehf
12.2023 - 02.2024
Cargo Service Agent
Airport Associates
10.2023 - 12.2023
Gym manager
TheoryHolding S.P.A
10.2020 - 04.2022
Diploma of Higher Education - Language
Liceo Linguistico Giovanni Pascoli
09.2011 - 07.2018
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