Luca Parma

Alzano Lombardo

Summary

A highly motivated and eager sales expert with a background in technical sales and business relationship. Having worked for my family business for several years, I have gained solid experience in customer relationships, product promotion, and technical sales. Now, I am seeking to take on new challenges in an international environment, where I can expand my knowledge apply my skills in English and improve it. I am passionate about learning new sales techniques, adapting to new markets, and becoming a key contributor to an international sales team.

Overview

years of professional experience

Work History

Relationship and Sales Officer

Parm.One Service

09.2019 - Current

Our family business specializes in providing high-quality spare parts and industrial machinery for the glass industry. We focus on equipment for glass edging, grinding, and tempering processes, offering tailored solutions to meet the specific needs of each client.

Developed and maintained strong customer relationships, ensuring client satisfaction through tailored product offerings and technical support.
Assisted in product demonstrations, provided customer service, and solved technical issues, which contributed to repeat business and customer loyalty.
Collaborated with the sales team to develop strategies for product sales, leading to increased market share and overall business growth.
Gained valuable experience in sales processes, negotiations, and product promotion in a family-owned company.

Sales Assistant

Zara

09.2023 - 09.2024

Improving my language skills and my ability to interact directly with clients in a dynamic, multicultural setting. This experience allowed me to refine my communication abilities and gain a deeper understanding of customer needs in a global context.

Worked in a dynamic, customer-focused environment, developing excellent communication skills in English.
Assisted customers in selecting products, promoted sales, and enhanced customer experience in a global retail setting.
Improved my ability to work in a fast-paced, multicultural environment, further strengthening my adaptability and teamwork.

Education

High School Diploma -

Istituto Oscar Romero

Bergamo, Italy

06-2019

Skills

Sales & Customer Relationship Management: Expertise in identifying client needs, providing solutions and closing sales
Technical Sales: Ability to promote and explain technical products to clients in an accessible and engaging manner
Languages:
Italian (Native)
English (Fluent – Speaking, Listening, Writing)
Software: Microsoft Office Suite, CRM tools, Basic ERP systems

Communication: Strong verbal and written communication skills, able to build relationships with clients and colleagues alike

Traveling, exploring new cultures, and personal development.

Very passionate about traveling, I enjoy immersing myself in diverse cultures, gaining a deeper understanding of global perspectives, and broadening my worldview. My travels have enhanced my adaptability, communication skills, and ability to connect with people from various backgrounds. I am committed to continuous learning and self-improvement, regularly engaging in activities such as reading and seeking out new challenges that foster both personal and professional growth. This mindset drives my ability to innovate and stay motivated in any work environment. I also actively seek opportunities to engage with people from different cultures, whether through travel, networking events, or language learning. These experiences have refined my interpersonal skills and strengthened my ability to collaborate in diverse teams.

Timeline