Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luca Prato

Luca Prato

Agropoli

Summary

Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Forward-thinking and results-driven sales leader with more than 10 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.

Overview

20
20
years of professional experience

Work History

Rhythm Management Regional Sales Manager

Boston Scientific
01.2016 - Current
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed and maintained positive relationships with KOL
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Finalized sales contracts with high-value customers.
  • Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Managed team of 20 regional technical and sales representatives and consistently achieved high sales targets.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

CRM Area Manager

Boston Scientific
01.2013 - 12.2015
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Dedicated to expanding client bases by building lasting relationships.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Coordinated with other Area Managers to actualize performance improvement strategies.
  • Modeled best practices for sales.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Built relationships with customers to establish long-term business growth.
  • Achieved sales goals by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Organized promotional events and interacted with community to increase sales volume.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Enhanced profitability according to the marketing and sales strategies.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

CRM-EP Senior Sales Rep

Boston Scientific
03.2011 - 12.2012
  • Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
  • Identified customer needs by asking appropriate, open-ended questions.
  • Increased customer satisfaction ratings by successfully resolving challenges.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Identified customer needs by asking appropriate, open-ended questions.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Acknowledged for achieving EMEA President Club in 2011
  • Worked closely with other departments to understand full scope of available offerings
  • Built relationships with customers and community to promote long term business growth.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service and organizing strategies.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to event marketing, sales and brand promotion.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Built diverse and consistent sales portfolio.

CRM-EP Sales Rep

Boston Scientific
03.2009 - 02.2011
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

CRM Senior Field Clinical Specialist

Boston Scientific
03.2008 - 02.2009
  • Increased professional and technical knowledge by attending educational workshops and reviewing publications.
  • Gave presentations to conference attendees and clinicians.
  • Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff.
  • Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services.
  • Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
  • Participated in special projects related to program design, training and implementation to develop and maintain positive working relationships with staff.
  • Created technique videos and documentation to evaluate training program with reportable results.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Demonstrated products and specific features at customer locations and special events.
  • Scheduled, updated and maintained product preparations and customer promotions.

CRM Field Clinical Specialist

Boston Scientific (Ex Guidant)
05.2005 - 02.2008
  • Participated in special projects related to program design, training and implementation to develop and maintain positive working relationships with staff.
  • Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
  • Increased professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating in professional societies.
  • Gave presentations to conference attendees, clinicians and administrators.
  • Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff.
  • Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services.

Clinical Engineer

E.B.M.
11.2004 - 04.2005
  • Recorded maintenance activities performed on assigned medical equipment and updated departmental database of record of service.
  • Supervision of preventive maintenance schedules, conducted performance tests and repaired product malfunctions.
  • Drafted and maintained process and procedure documentation.
  • Observed processes and plant operations on consistent basis to verify compliance with safety and regulatory protocols and address concerns.

Clinical Engineer

Freelance
04.2004 - 10.2004
  • Recorded maintenance activities performed on assigned medical equipment and updated departmental database of record of service.
  • Completed preventive maintenance schedules, conducted performance tests and repaired product malfunctions.
  • Recorded data, analyzed test results and kept meticulous reports.

Education

Degree - Electronical Engineering

Università Federico II
Napoli
03.2005

High School Diploma -

Liceo Scientifico "A. Gatto"
Agropoli
06.1998

Skills

  • Problem Solving
  • Analytical and Critical Thinking
  • Team Management
  • Active Listening
  • Organization
  • Time and Stress Management
  • Dependable and Responsible
  • Goals Oriented
  • Talent Development
  • Flexible and Adaptable

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Rhythm Management Regional Sales Manager

Boston Scientific
01.2016 - Current

CRM Area Manager

Boston Scientific
01.2013 - 12.2015

CRM-EP Senior Sales Rep

Boston Scientific
03.2011 - 12.2012

CRM-EP Sales Rep

Boston Scientific
03.2009 - 02.2011

CRM Senior Field Clinical Specialist

Boston Scientific
03.2008 - 02.2009

CRM Field Clinical Specialist

Boston Scientific (Ex Guidant)
05.2005 - 02.2008

Clinical Engineer

E.B.M.
11.2004 - 04.2005

Clinical Engineer

Freelance
04.2004 - 10.2004

Degree - Electronical Engineering

Università Federico II

High School Diploma -

Liceo Scientifico "A. Gatto"

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Luca Prato