Lucia Montironi

• Led the migration to Phrase TMS, driving setup, optimization and supervising key integrations to improve platform efficiency.
• Designed and implemented Orchestrator-based automation workflows enabling volume/cost reporting and a 30% reduction in manual tasks.
• Coordinated a team in the end-to-end delivery of projects, from requirements gathering and scoping to timeline and cost estimation, in collaboration with technical, business, and content stakeholders.
• Managed PoCs and pilot initiatives for AI-assisted machine translation and QA, supporting data-driven decisions on scalability and adoption.
• Defined quality metrics and contributed to process standardization.

• Planned and managed multi-brand localization projects with a strong focus on process analysis, resource optimization and support to customer-facing teams in meeting deadlines, quality standards, and budgets.
• Built and maintained scalable translation assets (TMs, TBs, style guides) contributing to improve reusability and consistency across projects by 20%.
• Identified risks and blockers, applied preventive actions, and created post-production documentation to improve workflows and cross-team alignment.

Coordinated toy localization process (translation, graphics, QA), ensuring on-time, business-aligned delivery.