Lungu Maria Denisa
Viterbo
Summary
Enthusiastic, curious and costumer-oriented former receptionist with an outgoing and motivated personality. Due to the strong attention to costumer needs and the dynamic work environment I developed composure in the face of adversity and the ability to remain calm under pressure. I am open to a complex work program, but also relocations.
I aim to build a career based on seriousness and perseverance.
Overview
2
2
years of professional experience
Work History
Hotel Receptionist
SC FAIR IMPEX 3 SRL
Buzau
03.2023 - 12.2023
- Meeting and greeting up to 90 - 200 guests daily to ensure they receive a warm and friendly welcome.
- Taking time to understand the needs of each of the visitators and offering them additional informations about dining or entertainment to enjoy their stay at the hotel.
- Keeping accurate records in a modern digital sistem on check-ins and maintaining data confidentiality.
- Developed relationships with frequent customers in order to increase repeat business.
- Ensured that the front desk was adequately stocked with supplies throughout the day.
- Also performed bar duties, served meals while maintained high presentation and quality standards.
Real Estate Agent
SC KING IMOBILIARE SRL
BUCURESTI
12.2022 - 09.2023
- To discover a dynamic field I chose real estate. I worked as an agent for developers, then I moved on with an agency that offered a wider spectrum to my clients.
- Maintained current and accurate CRM database of prospective customers.
- Showed residential properties and explained features, value and benefits of available homes.
- Provided guidance to clients throughout the entire buying or selling process.
Warehouse Manager
SC RODIAC AUTO CLEAN SRL
Buzau
10.2021 - 03.2023
- Established and maintained good relations with customers, vendors and transport companies.
- Developed efficient systems and methods to impove accuracy in inventory management.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Implemented new safety protocols to reduce risk of accidents in the warehouse.
Education
Drama
High School of Arts ,,Margareta Sterian"
Buzau06-2019
Jurnalism
University of Bucharest
BucurestiSkills
- Team collaboration
- Organized
- Calm and professional under pressure
- Guest Services
FLIGHT ATTENDANT
CABIN CREW
Personal informations
- Nationality: Romanian
- Date of birth: 06 Feb 2000
- Height: 165 cm
- Weight: 56 kg
Interests and hobbies
- Sport
- Ice skating
- Reading
- Drama art
Volunteer work and Memberships
- Entertainer of children's parties - During high school I searched for activities that would allow to be surrounded by people, but also providing entertainment services in exchange for smiles and experience.
- Volunteered at the local animal shelter, providing care and attention to the animals.
- Member of faculty council - We were a group of students that worked together to create new opportunities for students and organize events with different themes.
Languages
Romanian
First Language
English
Upper Intermediate (B2)
B2
Italian
Beginner (A1)
A1
Timeline
Hotel Receptionist
SC FAIR IMPEX 3 SRL
03.2023 - 12.2023
Real Estate Agent
SC KING IMOBILIARE SRL
12.2022 - 09.2023
Warehouse Manager
SC RODIAC AUTO CLEAN SRL
10.2021 - 03.2023
Drama
High School of Arts ,,Margareta Sterian"
Jurnalism
University of Bucharest
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