Lynne O'Regan
Carpi
Summary
Dynamic English Language Professional with strengths in tailored training and consultancy. Designs and delivers personalised language programmes that enhance professional communication and cross-cultural understanding. Empowers individuals and organisations to achieve fluency and confidence in international settings.
Overview
1
1
Certification
16
16
years of professional experience
Work History
English Language Specialist
Self-Emplyed at The English Corner
Carpi, Italy
2025.09 - Current
- Providing tailored English language training and consultancy services to individuals and companies, specialising in Business English, professional communication, and cross-cultural communication.
- Continuing to work with all ages, also including scholastic settings.
- Designing and delivering personalised language programmes aligned with clients’ goals, industries, and professional needs.
- Supporting organisations and professionals in improving confidence, fluency, and effectiveness in international environments.
- Acting as a communication liaison for Italian clients, facilitating clear and effective collaboration in business abroad.
English as a Foreign Language Teacher
Wall Street English
Carpi (MO)
2020.09 - 2025.09
- Designed and delivered engaging, learner-centred English lessons that strengthened vocabulary, grammar, writing, and communication skills.
- Created tailored learning materials and programmes to meet curriculum objectives and address individual learner needs.
- Monitored student progress, provided constructive feedback, and adapted teaching strategies to maximise learning outcomes.
- Provided personalised one-to-one support and developed individual learning plans for students needing additional guidance, while adapting group lessons accordingly.
- Fostered a positive, inclusive classroom environment through effective classroom management and student engagement strategies.
- Worked with colleagues to integrate language, literacy, and communication skills throughout the wider curriculum.
Commercial Administrator
Sacchetti Maglierie
Carpi (MO), Italy
2019.10 - 2020.11
- Managed international client relationships as primary contact for overseas markets, ensuring effective communication and support.
- Identified new market opportunities and developed strategic partnerships to support business growth and generate new leads.
- Conducted market research and competitor analysis to identify potential clients, enhancing international presence.
- Managed customer orders and coordinated end-to-end sales support and back-office operations.
- Built and maintained strong relationships with new and existing clients, delivering responsive and professional customer service.
English Teacher & Manager
Language For Life
Carpi (MO), Italy
2014.09 - 2018.09
- Planned and delivered English language training for diverse learners, including tailored courses for corporate clients, enhancing language proficiency across age groups.
- Designed and facilitated internal training programmes, fostering professional development and skills enhancement throughout the organisation.
- Delivered Business English training to employees of leading international companies, including Liu Jo, Champion Europe, and Game 7.
- Conducted English-language interviews and assessed communication skills for various professional roles, streamlining recruitment processes for companies.
- Supported recruitment and onboarding processes, collaborating with management to identify and select suitable candidates.
Project Member
Amazon.co.uk
Cork, Ireland
2013.11 - 2014.06
- Developed, tested, and implemented Lean Standard Work processes for Amazon.co.uk's customer service operations, enhancing service delivery.
- Collaborated within a cross-functional team to design standardised workflows for phone and email support, improving productivity, consistency, and operational efficiency while reducing process waste.
- Facilitated daily project briefings, communicating progress and challenges to ensure effective team collaboration and project alignment.
- Documented and communicated team feedback and process improvement recommendations, contributing to ongoing continuous improvement initiatives.
- Served as main contact for visiting associates and senior management, providing assistance and information.
Technical Account Manager
Amazon.co.uk
Cork , Ireland
2013.06 - 2013.11
- Managed technical aspects of Amazon Seller relationships, resolving platform-related issues to enhance seller experience.
- Delivered technical support to international sellers, ensuring customer satisfaction and fostering long-term business relationships.
- Collaborated with cross-functional teams to troubleshoot issues and improve service quality through effective problem-solving and communication.
Office Administrator
Next Retail
Cork, Ireland
2012.08 - 2013.06
- Managed daily administrative operations to ensure accuracy in cash handling, efficient record keeping, and effective office organisation.
- Provided comprehensive administrative support through telephone communication, precise data entry, and thorough document preparation.
- Coordinated Head Office orders and responded to internal staff requests, ensuring smooth day-to-day operations.
- Maintained accurate records to enhance workflow management and support operational efficiency across the business.
Sales Agent
The Barry Group
Cork, Ireland
2010.05 - 2011.08
- Managed sales activities and customer orders to enhance customer satisfaction.
- Processed orders and supported customer service operations to meet sales objectives.
- Maintained accurate product information while coordinating effectively between customers and internal teams.
Education
Diploma of Higher Education - Travel & Tourism
Cork College of Commerce
Cork, Ireland2009-01
Skills
- Strong interpersonal and communication skills
- Ability to build positive relationships with diverse teams and clients
- Team building, collaboration and engagement
- Adaptability and flexibility
- Self-motivated approach
- Ability to work independently and manage responsibilities effectively
Languages
Italian
Advanced
C1
Certification
- Teaching English As A Second Language (ESL)
i-to-i U.K.
Timeline
English Language Specialist
Self-Emplyed at The English Corner
2025.09 - Current
English as a Foreign Language Teacher
Wall Street English
2020.09 - 2025.09
Commercial Administrator
Sacchetti Maglierie
2019.10 - 2020.11
English Teacher & Manager
Language For Life
2014.09 - 2018.09
Project Member
Amazon.co.uk
2013.11 - 2014.06
Technical Account Manager
Amazon.co.uk
2013.06 - 2013.11
Office Administrator
Next Retail
2012.08 - 2013.06
Sales Agent
The Barry Group
2010.05 - 2011.08
Diploma of Higher Education - Travel & Tourism
Cork College of Commerce