Maddalena Serra

• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers with prompt and polite support in-person and via telephone.

• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Took care of the children

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Prepared custom drink orders accurately

• Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
• Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.

• Increased sales by building strong customer relationships and providing excellent service.
• Assisted customers with prompt and polite support in-person and via telephone.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Operated espresso machines and commercial coffee brewers to create beverages.

• Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Took care of the children

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• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Operated espresso machines and commercial coffee brewers to create beverages.