Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madison Wallace

Dallas

Summary

Motivated professional with extensive experience in customer service, sales, account management, and administrative tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Palm Harbor Homes
02.2024 - 07.2024
  • Worked with systems including Prosys, Lasso, Ultripro, etc
  • To manage clients and operations
  • Coded and paid invoices and bills sent to offices
  • Assisted 3 office locations across North Texas
  • Made customer phone calls to assess and update clients on home production operations
  • Placed home orders.

Coordinator

Freshman Business Initiative, Mays Business School, Texas A&M University
01.2023 - 12.2023
  • Orchestrated the interview and application process to select exceptional new and returning peer leaders
  • Conduct comprehensive professional development training sessions for peer leaders, fostering their growth
  • Collaborate weekly with professors to curate tailored lesson materials that empower peer leaders to excel
  • Deliver constructive feedback on peer leaders' lessons, ensuring a high-quality learning experience for freshmen
  • Supervise a team of 30 peer leaders, facilitating 15 partnerships, and closely monitor their ongoing leadership development.

Client Development Consultant

RGP – Resources Global Professionals
08.2022 - 01.2023
  • Provided dedicated support to 4-8 Client Development Directors, overseeing a diverse portfolio of accounts with precision and efficiency
  • Cultivated relationships with potential clients while adeptly managing and strengthening existing client connections, fostering a network of trust and collaboration
  • Executed data refinement within Salesforce, enhancing data integrity and ensuring the accuracy of account information
  • Conducted comprehensive research on accounts, encompassing detailed reviews of 10K/10Q filings, real-time news alerts, and thorough analysis of employee movements within client organizations
  • Actively participated in scoping meetings, FY planning sessions, and engagement management meetings, providing insights and contributing to strategic decision-making.

Sponsor Coordinator

SEC Professionals Group
07.2022 - 01.2023
  • Collaborated closely with the Head of the SEC Professionals Group, eventually spearheading the creation of three distinct subgroups, each focused on quarter-meeting planning
  • Coordinated every aspect of meetings, from selecting suitable venues and crafting compelling presentations to arranging delightful dining experiences
  • Handpicked capable co-chairs and adeptly managed all essential documentation and administrative tasks.

Peer Mentor

Texas A&M University - Mays Business School
08.2021 - 01.2023
  • Mentored and guided first-year students at Texas A&M University
  • Created detailed lesson plans based on course content provided by professors and Instructor Mentors
  • Taught classes relating to general business concepts, business writing, resumes, interviews, etc
  • Managed a classroom of 22-28 Freshman Business Students.

Intern

Resources Global Professionals
06.2022 - 08.2022
  • Demonstrated proficiency in utilizing Salesforce to execute essential data cleansing operations, ensuring the accuracy and reliability of account information
  • Exercised designing and delivering pitch decks and impactful presentations for key meetings
  • Skillfully compiled detailed 1H, Q1, and Account activity reports, crafting comprehensive account plans to guide strategic initiatives.

Intern

20/30 Fast Track North Dallas
08.2019 - 03.2020
  • Actively contributed to the sales and marketing efforts by crafting engaging social media promotions and attending weekly in-person meetings with the dynamic sales and advertising team
  • Displayed creativity and innovation by spearheading daily updates and captivating designs for the website and email promotions.

Line Cook

The Landing at Chandlers
05.2017 - 06.2019
  • Collaborated closely with three accomplished Chefs, consistently adapting to evolving menu items and recipes, adhering to their exacting standards
  • Played a vital role in managing inventory sheets and meticulously organizing order receipts to ensure efficient kitchen operations
  • Thrived in high-pressure situations, skillfully and efficiently preparing a substantial volume of diverse menu items.

Education

Bachelor of Business Administration (BBA) in Management -

Texas A&M University, Mays Business School
College Station, Texas

Italian language and Culinary Course - Culinary Arts And Language

Accademia Riaci
Florence
05.2024

Skills

  • Verbal Communication
  • Active Learning
  • Academic Support
  • Document Preparation
  • Motivational Techniques
  • Problem-Solving
  • Team Leadership & Development
  • Client Relationships
  • Billing and Invoicing
  • Database entry

Certification

TESL/TESOL Certification - World TESOL Academy - May 2024


Languages

English
Bilingual or Proficient (C2)
Italian
Intermediate (B1)

Timeline

Office Administrative Assistant

Palm Harbor Homes
02.2024 - 07.2024

Coordinator

Freshman Business Initiative, Mays Business School, Texas A&M University
01.2023 - 12.2023

Client Development Consultant

RGP – Resources Global Professionals
08.2022 - 01.2023

Sponsor Coordinator

SEC Professionals Group
07.2022 - 01.2023

Intern

Resources Global Professionals
06.2022 - 08.2022

Peer Mentor

Texas A&M University - Mays Business School
08.2021 - 01.2023

Intern

20/30 Fast Track North Dallas
08.2019 - 03.2020

Line Cook

The Landing at Chandlers
05.2017 - 06.2019

Bachelor of Business Administration (BBA) in Management -

Texas A&M University, Mays Business School

Italian language and Culinary Course - Culinary Arts And Language

Accademia Riaci

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