Mahmoud Samir Mahmoud

Credit Control Manager

DB Schenker

Cairo

01.2020 - Current

Coordinate and manage the workload in the credit department with the appropriate levels of resource
Evaluate customer’s creditworthiness to support the sales process
Resolve problem collections that have been escalated by Credit Control Clerks
Approve credit notes when appropriate and within a timely manner
Perform customer account reconciliation when required
Credit control related data is efficiently and accurately
Escalate problem collections to superiors as appropriate
Support the query department for swift resolution of invoice related queries
Liaise with customers and the sales force and visit customers where necessary/appropriate
Report systems issues to a timely resolution
Credit control data is efficiently and accurately
Highlight resource issues to superiors
Provide performance reports to superiors in a timely manner
Measure team performance against cash collection targets
Use communication and reports from Credit Control Clerks to create and forward proposals to line management to improve the Credit Control tactics when appropriate
Perform AR to GL reconciliation where not automatically performed within an integrated system
Collection systems are efficiently and accurately
Sign off bad debt write-offs in line with Credit Control policies.
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Facilitated successful internal and external audits through sound and thorough documentation.
Accessed credit records to evaluate customer credit histories.
Created daily and weekly cash reports for accounting management.
Set up and updated customer accounts and CRM with interactions, payments and personal information.
Reviewed billing problems, researched issues, and resolved concerns.
Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
Created and distributed reports on internal and external finances, audits, and budgets.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Reviewed documents and data to give accurate presentations and forecasts to upper management.

Summary

Overview

Work History

Credit Control Manager

Credit Collection Supervisor

Credit Controller Major Account

General Accountant

Education

Bachelor of commerce - Accounting

MBA - Accounting And Finance

Skills

Software

Timeline

MBA - Accounting And Finance

Credit Control Manager

Credit Collection Supervisor

Credit Controller Major Account

General Accountant

Bachelor of commerce - Accounting

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