SAP
Mahmoud Samir Mahmoud
Credit Control Manager
Down Twon
Summary
Personal Attributes Able to work with a group or individually according to the job requirements. Fast learning capability. Managed a 15-member cross-functional (Collection, Credit, Billing, Cost control,E-invoice) team and coordinated with six business partners toward the successful launch of an e-commerce platform.
Proactive with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Credit Control Manager
DB Schenker
Cairo
01.2020 - Current
- Coordinate and manage the workload in the credit department with the appropriate levels of resource
- Evaluate customer’s creditworthiness to support the sales process
- Resolve problem collections that have been escalated by Credit Control Clerks
- Approve credit notes when appropriate and within a timely manner
- Perform customer account reconciliation when required
- Credit control related data is efficiently and accurately
- Escalate problem collections to superiors as appropriate
- Support the query department for swift resolution of invoice related queries
- Liaise with customers and the sales force and visit customers where necessary/appropriate
- Report systems issues to a timely resolution
- Credit control data is efficiently and accurately
- Highlight resource issues to superiors
- Provide performance reports to superiors in a timely manner
- Measure team performance against cash collection targets
- Use communication and reports from Credit Control Clerks to create and forward proposals to line management to improve the Credit Control tactics when appropriate
- Perform AR to GL reconciliation where not automatically performed within an integrated system
- Collection systems are efficiently and accurately
- Sign off bad debt write-offs in line with Credit Control policies.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Facilitated successful internal and external audits through sound and thorough documentation.
- Accessed credit records to evaluate customer credit histories.
- Created daily and weekly cash reports for accounting management.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
Credit Collection Supervisor
Egytrans Logistics and Supply Chain
09.2017 - 12.2019
Credit Controller Major Account
TNT Worldwide
cairo
01.2012 - 08.2017
General Accountant
Ben Laden Enginering Group
Cairo
01.2010 - 01.2012
Education
Bachelor of commerce - Accounting
Cairo University
Cairo 01.2004 - 04.2010
MBA - Accounting And Finance
Paris ESLSCA Business School
Cairo 01.2022 - Current
Skills
Credit reports
Strategic and financial planning
Cash handling expertise
Financial analysis and reporting
Cost control and reduction
Budget forecasting
Advanced computer proficiency (both PC and Mac)
Invoicing expertise
Account Reconciliation
Strong in MS Access and Excel
Billing concerns
Past due balance management
Monitoring standards
Customer Relations
Team Building
Staff Management
Project oversight
Aging reports analysis
Advanced financial analysis
Strategic financial planning
Forecasting trends
Accounting assistance
Project Management
Software
TANGO
E-INVOICE
Timeline
MBA - Accounting And Finance
Paris ESLSCA Business School
01.2022 - Current
Credit Control Manager
DB Schenker
01.2020 - Current
Credit Collection Supervisor
Egytrans Logistics and Supply Chain
09.2017 - 12.2019
Credit Controller Major Account
TNT Worldwide
01.2012 - 08.2017
General Accountant
Ben Laden Enginering Group
01.2010 - 01.2012
Bachelor of commerce - Accounting
Cairo University
01.2004 - 04.2010