Maile Mons
Summary
I am a personable and adaptable individual with strong customer service and communication skills. I enjoy working with people and learning from my colleagues. I am excited to contribute to a welcoming, inclusive environment by using my communication skills, cultural awareness, and genuine love of working with people.
I am friendly and reliable with a positive attitude and excellent customer service skills. I understand the importance of maintaining accurate cash handling and efficient transaction processes. Lastly, I am dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stylist and Sales Associate
Free People
2023.06 - 2025.08
- My job is to curate outfits for individuals seeking styling advice. I work to help customers find comfort and self-expression within each piece selected for them. Drove positive shopping experiences through effective communication and support.
- Provided exceptional customer service, ensuring a welcoming shopping experience.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Assisted in visual merchandising, showcasing seasonal trends and promotions effectively.
- Developed strong relationships with repeat clients, contributing to customer loyalty initiatives.
- Overall, this job requires experience in interpersonal, visual marketing, organization and customer service skills.
- Managed over 50 customer requests per day.
- Increased sales dramatically
Cashier
Native Sun Natural Foods Market
2020.02 - 2021.02
- While at Native Sun Natural foods market, I was responsible for scanning and totaling the items a customer purchased, processing payments, and providing customer assistance if necessary. Developed strong interpersonal communication skills through daily interactions.
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Handled cash, credit, and refund transactions while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Processed payments efficiently and provided necessary support to enhance customer experience.
Surfing Instructor
Thompson Surf School
2023.06 - Current
- Led surf lessons at Thompson Surf School, focusing on skill development and safety awareness. Guided young learners through the fundamentals of surfing and basic lifeguarding procedures. Helped to foster a safe and engaging environment for students to thrive in and feel comfortable while adapting to the new sport.
- Assisted in organizing surf lessons and community events to promote engagement.
- Enhanced student surfing skills by developing tailored lesson plans based on individual progress.
- Worked with over 300 children/students
Asisstant Stylist
Natural Life
2022.07 - 2025.08
- Worked along side the head of marketing in fashion apparel and the creative director of the company to create a visually appealing displays to enhance product presentation and marketing. Maintained inventory organization, ensuring all items were easily accessible for styling sessions.
- Maintained clean and organized workspaces, contributing to efficient workflow during busy periods.
Education
High School Diploma -
Hawaii Preparatory Academy
Hawaii2024-05
Fashion Business And Merchandising
Marist University/Lorenzo De Medici
Firenze2028-05
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Collaboration
- Communication skills
- Website management
- Marketing
- Public Speaking
- Writing Skills
- Interpersonal skills
- Time management skills
- Cash register operation
- Professionalism and courtesy
Affiliations
- Costal Clean up and Sustainability club of Hawai‘i
- August 2022 to May 2024
- I started and ran the Coastal Cleanup and Sustainability Club of Hawai‘i at HPA in Waimea, HI. I partnered with various organizations around Hawai‘i, such as Keep Puako Beautiful, the Hawaiian Monk Seal Foundation, NOAA, and Hawai‘i Wildlife Fund, to organize beach clean-ups and manage fishing line collection tubes around the island's west side. I also visited various schools in Waimea and took grades 2-12 on beach clean-up trips.
Certification
- CPR Certification
- First Aid Certification
Timeline
Stylist and Sales Associate
Free People
2023.06 - 2025.08
Surfing Instructor
Thompson Surf School
2023.06 - Current
Asisstant Stylist
Natural Life
2022.07 - 2025.08
Cashier
Native Sun Natural Foods Market
2020.02 - 2021.02
High School Diploma -
Hawaii Preparatory Academy
Fashion Business And Merchandising
Marist University/Lorenzo De Medici