Maki Karovic
Gorizia
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
17
17
years of professional experience
Work History
Sales Administrator
Telecommunications Company
03.2003 - 03.2004
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
Sales Assistant
NTT Communications Co.,Ltd
05.2004 - 07.2005
- Processed transactions accurately while maintaining a high level of customer service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Coordinated logistics and catering for meetings and sales events.
Sales Order Coordinator
Fuji Capsule Co.,Ltd
09.2005 - 09.2007
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured compliance with company policies and procedures during all stages of the sales order process.
- Maintained up-to-date knowledge of product offerings, enabling accurate guidance for customers and internal stakeholders.
- Coordinated with shipping department to ensure timely deliveries while reducing shipping errors.
- Developed strong relationships with key clients, fostering trust and loyalty within the sales process.
Sales Assistant Order and Inventory Management
Itochu Kenzai Corporation
12.2007 - 06.2011
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Intern Acupuncture and Massage
Tokyo Eisei Gakuen Professional Training College
04.2019 - 12.2019
- Treating patients with a variety of symptoms who come to the clinic.
Education
Acupuncture And Massage Diploma - Acupuncture And Oriental Medicine
Tokyo Eisei Gakuen Professional Training College
Tokyo Japan 03.2019
Skills
Teamwork and Collaboration
Problem-Solving
Computer Skills
Multitasking and Organization
Fast Learner
Languages
English
Intermediate (B1)
Timeline
Intern Acupuncture and Massage
Tokyo Eisei Gakuen Professional Training College
04.2019 - 12.2019
Sales Assistant Order and Inventory Management
Itochu Kenzai Corporation
12.2007 - 06.2011
Sales Order Coordinator
Fuji Capsule Co.,Ltd
09.2005 - 09.2007
Sales Assistant
NTT Communications Co.,Ltd
05.2004 - 07.2005
Sales Administrator
Telecommunications Company
03.2003 - 03.2004
Acupuncture And Massage Diploma - Acupuncture And Oriental Medicine
Tokyo Eisei Gakuen Professional Training College
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