Malalai Allamdin
Trento
Summary
Experienced project officer and cultural mediator with a strong background in economic and social development, cross-cultural mediation, and gender-inclusive policymaking. Skilled in project management, data analysis, and multilingual interpretation. Demonstrated ability to bridge cultural gaps and facilitate communication between individuals and organizations. Committed to driving positive change and fostering inclusive environments through strategic planning and collaborative problem-solving.
Overview
20
20
years of professional experience
2014
2014
years of post-secondary education
7
7
Languages
Work History
Associate Project Officer - Case Management
IOM
01.2023 - 02.2025
- Participate in the processing of refugee files in Jordan for the USRAP and take part in processing trips, or 'circuit rides' to other locations on a temporary duty, or basis.
- As needed, oversee team members undertaking casework and supporting US Citizenship and Immigration Services (USCIS) officers on circuit rides.
- While on circuit rides, adhere to all security protocols, procedures, and circuit ride guidelines and procedures.
- Associate Project Officers must be ready, willing and able to travel to and work in temporary field operations such as Baghdad, Iraq, and to pass all security and medical clearances required to work in locations throughout the region.
- Develop and maintain a comprehensive understanding of all aspects of USRAP refugee file processing following guidelines set forth by the program and adapting knowledge as guidelines are issued or updated.
- Conduct interviews with refugee applicants in a dignified and professional manner while maintaining the integrity of IOM and adhering to the Code of Conduct.
- Record refugee statements by writing factual, accurate case histories that capture each applicant's individual persecution story.
- Accurately record all biographic data and family relationships for all refugee applicants.
- Verify, translate, scan and photocopy all documents required for each refugee file for the purposes of case preparation and/or employment verification.
- Complete data entry for cases that are created in the database.
- As required, provide support to visiting USCIS officers, including preparing and quality-checking refugee case files, providing assistance as interviews are conducted and completing other administrative tasks such as updating files and decisions, communicating issues and results to the Field Team support staff, escorting refugee applicants and rescheduling interviews.
- As required, provide administrative support to the circuit ride team and management, including but not limited to support related to the processing of family reunification cases, interpreting for refugee interviews, escorting refugee applicants, preparing, organizing and inventorying refugee case files and assisting with logistical support such as flight bookings, housing arrangements or security clearances.
- Operate under stressful working and living conditions while maintaining a collegial team environment and productive working relationships with both colleagues and implementing partners.
- Ensure the data integrity of RSC MENA refugee records in the WRAPS database.
- Utilize new tools to improve the quality of information entered into and extracted from WRAPS.
- Maintain and ensure the confidentiality and integrity of all RSC-related information by implementing control procedures in line with USRAP standards of conduct and data protection rules.
- Alert a Project Officer or Manager of RSC MENA of any non-compliance to SOPs or codes of conduct.
- Perform such other duties as may be assigned.
Multilingual Analysis Specialist
Onlus CIES
07.2023 - 12.2023
- Assisted screening officers in identifying immigrant nationalities and case resolution.
- Provided translation for documents in multiple languages and helped complete immigrant registration forms.
Language Mediator and Facilitator
Cooperativa Sociale Kaleidoscopic
02.2023 - 12.2023
- Partner with operators to assess and address cases of migrants, with a focus on underage individuals.
- Assist in the preparation of cases for migrants, particularly minors, in the Italian legal and administrative systems.
- Provide translation services for documents in Pashto, Dari, Urdu, English, Italian, and Spanish to facilitate communication.
Project Analysis and Evaluation
Ministry of Finance, Public Private Partnership General Directorate
12.2016 - 08.2021
- Managed work plans and assessed public/private proposals for CPA compliance.
- Conducted feasibility studies and recommended project approvals/rejections.
- Coordinated project registration, analyzed tax incentives, and prepared progress reports.
Gender Focal Point
Ministry of Finance
08.2019 - 08.2021
- Advise on integrating gender into policies and projects.
- Develop Gender Action Plans, review documents for gender sensitivity, and ensure gender-informed practices.
- Track gender data, promote female recruitment, and report progress to CPA and World Bank.
- Develop anti-harassment strategies and grievance mechanisms.
Human Resources and National Policy Integration Specialist
Ministry of Finance
03.2016 - 12.2016
- Assessed HRD policies for inclusiveness and alignment with national priorities and budgets.
- Researched sector policies of middle-income Asian countries to integrate international best practices into Afghanistan's policies.
- Identified key indicators and supported data collection for monitoring HRD and private sector development policy implementation.
Innovation Expert and Industrial Clusters Development Specialist
Administrative Office of the President
03.2015 - 02.2016
- Conducted research and SWOT analysis to identify opportunities for innovation in various industrial sectors.
- Developed policies, implementation plans, and concept notes to promote innovation and entrepreneurship in industrial clusters.
- Supported management in executing activities to foster innovation across sectors.
Evaluation Assistant, Data Entry & Linguistic Officer
Care International
06.2014 - 01.2015
- Prepared data collection materials, including survey questionnaires and interview guidelines, and managed data entry.
- Translated and interpreted discussions between English, Pashto, and Dari/Farsi.
Economic and Linguistic Mediator
Local Cooperative (Città Aperta)
09.2013 - 04.2014
- Assisted Afghan refugees with challenges and resource access.
- Provided office support, including report preparation, meeting organization, and event coordination.
- Interpreted discussions and translated technical documents from Pashto and Dari/Farsi to Italian.
Various Roles: Student Facilitator, Administration Database Officer, Student Economic Council Coordinator
University of Trento
- Organized events, workshops, and student activities, including international initiatives.
- Published and edited the university journal.
Cultural and Technical Mediator & Interpreter
State Police (Questura di Polizia)
12.2009 - 04.2014
- Assisted Afghan refugees with documentation and access to services through cultural mediation and interpretation.
- Translated Pashto and Dari/Farsi phone interceptions to Italian and analyzed coded messages for the Court of Napoli in a human trafficking case.
Administrative and Documentation Officer
Associates in Rural Development (ARD)
01.2006 - 12.2006
- Company Overview: USAID Local Governance Assistance Project
- Organized and evaluated workshops on disaster risk reduction, preparedness, and response for government staff.
- Prepared financial reports and documentation.
- Translated disaster-related materials and interpreted discussions between English, Pashto and Dari/Farsi.
- USAID Local Governance Assistance Project
Administrative Assistant
UN-HABITAT
01.2005 - 12.2005
- Company Overview: Community-Based Disaster Awareness and Management Project
- Organized workshops on natural disasters for municipalities across Afghanistan.
- Managed records and filing systems.
- Interpreted and translated disaster-related materials from English to Pashto and Dari/Farsi, including design work.
- Community-Based Disaster Awareness and Management Project
Education
Bachelors - economics and business administration
University of Trento
Skills
Peer mentoring
Empathy building
Curriculum design
Feedback delivery
Digital literacy
Collaboration
Small group instruction
Assessment creation
Instructional skills
Student engagement
Timeline
Multilingual Analysis Specialist
Onlus CIES
07.2023 - 12.2023
Language Mediator and Facilitator
Cooperativa Sociale Kaleidoscopic
02.2023 - 12.2023
Associate Project Officer - Case Management
IOM
01.2023 - 02.2025
Gender Focal Point
Ministry of Finance
08.2019 - 08.2021
Project Analysis and Evaluation
Ministry of Finance, Public Private Partnership General Directorate
12.2016 - 08.2021
Human Resources and National Policy Integration Specialist
Ministry of Finance
03.2016 - 12.2016
Innovation Expert and Industrial Clusters Development Specialist
Administrative Office of the President
03.2015 - 02.2016
Evaluation Assistant, Data Entry & Linguistic Officer
Care International
06.2014 - 01.2015
Economic and Linguistic Mediator
Local Cooperative (Città Aperta)
09.2013 - 04.2014
Cultural and Technical Mediator & Interpreter
State Police (Questura di Polizia)
12.2009 - 04.2014
Administrative and Documentation Officer
Associates in Rural Development (ARD)
01.2006 - 12.2006
Administrative Assistant
UN-HABITAT
01.2005 - 12.2005
Various Roles: Student Facilitator, Administration Database Officer, Student Economic Council Coordinator
University of Trento
Bachelors - economics and business administration
University of Trento