MANJINDER KUMAR
Park Inn by Radisson
Catania
2
Languages
1
Certification
13
years of professional experience
Professional in food and beverage industry with proven experience in streamlining operations and enhancing guest satisfaction. Known for strong leadership and ability to foster team collaboration, adapting swiftly to changing needs and priorities. Expertise includes staff training, inventory management, and ensuring compliance with health and safety standards. Valued for reliability and consistent achievement of results in fast-paced environments.
Work History
Food and Beverage Supervisor
9 Months- Supervised daily food and beverage operations, ensuring consistent service standards across restaurant, bar, and banquet areas.
- Trained team members on menu knowledge, upselling techniques, and guest service expectations.
- Coordinated staff schedules, shift handovers, and task assignments to maintain smooth service coverage.
- Monitored inventory levels and ordered supplies to prevent shortages during peak service periods.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
Head Waiter (Food & Beverage Supervisor)
1 Year 1 Month- Instructed team members on POS system operations and cash handling to enhance service efficiency.
- Trained new servers on service standards, menu knowledge, and guest handling procedures.
- Ensured customer satisfaction through prompt table check-ins and regular restocking of buffet services.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Food and Beverage Captain
4 Years 7 Months- Managed floor operations, duty allocation, and inventory, ensuring smooth service delivery.
- Addressed customer complaints and concerns with professionalism to enhance guest satisfaction.
- Trained staff on equipment use, safety protocols, and menu items to improve service quality.
Waiter
1 Year 5 Months- Greeted guests warmly, processed billing efficiently, and ensured compliance with sanitizing procedures.
- Delivered attentive table service, anticipating guest needs and maintaining polished dining experiences.
- Recommended menu items, describing ingredients, preparations, and daily specials clearly.
- Coordinated orders with kitchen and bar staff to ensure accurate, timely service.
Training Restaurant Captain
1 Year- Supervised dining room service, assigning sections and coordinating staff for smooth guest flow.
- Trained waitstaff on service standards, menu knowledge, and table-side etiquette.
- Resolved guest complaints promptly, maintaining professional service and positive dining experiences.
- Monitored reservations, table setups, and floor readiness to support efficient meal periods.
Senior Waiter
1 Year 2 Months- Supervised dining floor service, ensuring prompt table turnover and a consistent guest experience.
- Maintained high standards for table presentation, cleanliness, and service readiness.
- Reinforced compliance with food safety, hygiene, and hospitality procedures.
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
Waiter
11 Months- Coordinated order accuracy with kitchen and bar staff to ensure timely meal delivery.
- Maintained clean, organized dining sections, silverware setups, and beverage stations throughout shifts.
- Maintained clean and organized dining areas for optimal guest experience.
- Built rapport with regular customers to enhance their dining experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor Of Hotel Managment & Catering - Food And Beverage Service
Skills
Catering management
Fine-dining service
Staff scheduling
Sanitation compliance
Allergen management
Bar operations
Inventory control
Staff training
Food assembly oversight
Recipe development
Certification
Certificate of Appreciation (2009), Certificate of Completion: Service from the Heart (2023), GHP Staff Course (Valid 2021 – 2024)
Languages
English
C1
Advanced
Italian
A2
Elementary
Personal Information
Title: Food and Beverage Supervisor
Disclaimer
I hereby declare that the above particulars of facts and information stated are true, correct, and complete to the best of my belief and knowledge.
Timeline
Food and Beverage Supervisor
Park Inn by Radisson
10.2024 - 07.2025Read More
Head Waiter (Food & Beverage Supervisor)
Hotel Holiday International
03.2023 - 04.2024Read More
Food and Beverage Captain
Oceanic Khorfakkan Resort and Spa
08.2018 - 03.2023Read More
Waiter
Khorfakkan Resort and Spa
03.2017 - 08.2018Read More
Training Restaurant Captain
Hotel Best Western
04.2015 - 04.2016Read More
Senior Waiter
Hotel Cabana Orchid
11.2013 - 01.2015Read More
Waiter
Peppermint Hote
07.2012 - 06.2013Read More
Punjab Technical University
Bachelor Of Hotel Managment & Catering from Food And Beverage Service
Read More