MANUELA MARTELLI
Profilo professionale
Professionista esperto in Google Analytics e Search Console, con eccellenti capacità organizzative e di gestione del tempo. Abile nel lavoro di squadra e nella costruzione di relazioni solide con stakeholder chiave. Proattivo e flessibile, con una forte passione per le nuove tecnologie e l'apprendimento continuo.
Panoramica
16
16
anni di esperienza
Esperienza lavorativa
Omnichannel Customer Engagement Specialist
Novo Nordisk
12.2025 - 12.2025
- Omnichannel and CRM management (Salesforce, HubSpot)
- Marketing Automation and multichannel customer engagement
- Data analysis and customer insights (GA, Power BI)
- Audience segmentation and customer journey optimization
- SEO/SEM Strategy
- Engagement, retention, and KPI monitoring
- A/B testing and performance optimization
- Cross-functional collaboration and stakeholder communication
- Strong customer focus, problem-solving, and adaptability
- Activity or sector: Pharmaceutical – Diabetes (GLP-1)
GLP-1 Business Unit & Director Assistant
Novo Nordisk
03.2020 - 02.2024
- Business support to GLP-1 Director and Marketing/Sales Teams
- Budget and administrative management (contracts, PO, invoices)
- Cross-functional coordination for projects, events and cycle meetings
- Participation in major GLP-1 CME events
- Organization and support major GLP-1 Field Force Business Plans
- Main coordinator for internal/external meetings (Marketing & Field Force)
- Participation to team activity planning
- Management of documentation, filing and archiving (Local Record Manager)
- Activity or sector: Pharmaceutical – Diabetes (GLP-1)
Business Support Specialist
Tesaro
03.2018 - 02.2020
- Provide administrative support to the Italian Team (GM, Medical, Commercial, Market Access).
- Main point of contact for Italy employees for HR/Payroll/Car fleet.
- Organization and coordination of recruitment interviews and onboarding of new hires.
- Support, organization and coordination in cooperation with LT and the Brand Manager for the Launch Event of NIRAPARIB, internal staff meeting and Cycle Meetings.
- Support the budget process for Finance Division / handling contracts, signatures, POs, and accrues according to internal and compliance procedures.
- Activity or domain: Pharmaceutical
HR Assistant
Abbvie
03.2014 - 05.2018
- Administrative support to the Italian team (GM, Medical, Commercial, Market Access).
- Primary HR/Payroll/Car-fleet contact for Italy.
- Organizes recruiting, interviews, and onboarding.
- Supports and coordinates events with LT and Brand Manager (e.g., NIRAPARIB launch, staff and cycle meetings).
- Manages national/international congresses in line with legal, compliance, and AIFA requirements.
- Supports Finance with budgeting and manages contracts, signatures, POs, invoices, VDI, and accrues per internal procedures.
- Activity or domain: Pharmaceutical – HR & GM Dept.
Project and Bid Assistant
Page Europa
03.2013 - 03.2014
- Assistant to the GM Team for Projects such as NATO, British Petroleum, Saipem, Eni Projects.
- Project support to Proposal and General Managers for bid inquiries, related to the Integrated Telecommunication and Security Systems for main Clients (NATO Organization Oil & Gas Companies).
- Translation of Business documents, Training Courses, Quality Control and Assurance documents from English to French.
- Activity or domain: Telecommunication – Export Area
Export Area Assistant
Sielte
03.2010 - 03.2013
- Administrative collaboration and support to the Export Area Manager and Export Area Team for Commercial Bid Offer in partnership with major Oil & Gas Companies.
- Point of reference with external suppliers for awarded Contracts and Purchase/Change Orders Requests.
- Activity or domain: Telecommunication – Export Area
Istruzione
Master Marketing and Digital Communication - SEO, GoogleAds, WordPress, Social Media Advertising, Marketing Automation
05.2025
Master's Degree - Foreign Languages and Literatures
University "Tor Vergata"
Rome05.2009
Erasmus Scholarship - undefined
Paris VII Denis-Diderot
Paris04.2005
Bachelor's Degree - Foreign Languages and Literatures
University "Tor Vergata"
Rome02.2006
Secondary School - undefined
Liceo Scientifico "Ascanio Landi"
Velletri06.2001
Competenze
- Google Analytics, Search Console, Figma, Adobe XD
- Excellent proficiency of Microsoft Office Suite
- Excellent proficiency of Windows and MacOS OS
- Professional Knowledge of Coupa, Docusign, SAP Netweaver – GUI for Windows, Oracle, Concur, Share Point, WorkDay, Computershare, Inspiery OrgPlus, Vault, Promomats
- Excellent organizational, problem-solving, and time management skills
- Outstanding communication and interpersonal abilities
- Team-oriented and Cross-functional approach with all key business functions
- Dynamic, proactive, creative and flexible
- Empathetic approach towards stakeholders
- Interest in continuous learning
- Enthusiastic about new technologies
- Ability to work successfully in multi-cultural teams building and keeping strong relationships with key stakeholders
- Work in and contribute towards a team-oriented environment
- Independently driving and completing assigned tasks/projects
- Knowledge of compliance, regulatory and privacy issues in Pharma
LANGUAGES
Italian: Mother tongue
English
French
Spanish
Disclaimer
According to Law 679/2016 of the Regulation of the European Parliament of 27th April 2016, I hereby express my consent to process and use my data provided in this CV and application for recruiting purposes.
Cronologia
Omnichannel Customer Engagement Specialist
Novo Nordisk
12.2025 - 12.2025
GLP-1 Business Unit & Director Assistant
Novo Nordisk
03.2020 - 02.2024
Business Support Specialist
Tesaro
03.2018 - 02.2020
HR Assistant
Abbvie
03.2014 - 05.2018
Project and Bid Assistant
Page Europa
03.2013 - 03.2014
Export Area Assistant
Sielte
03.2010 - 03.2013
Master's Degree - Foreign Languages and Literatures
University "Tor Vergata"
Erasmus Scholarship - undefined
Paris VII Denis-Diderot
Bachelor's Degree - Foreign Languages and Literatures
University "Tor Vergata"
Secondary School - undefined
Liceo Scientifico "Ascanio Landi"