Marcello Molinaro
Naples,NA
Summary
Dynamic leader with a proven track record at Partenope Ristorante and Il Rústico, enhancing operational efficiency and customer satisfaction. Excelled in team building and operations management, achieving significant sales growth. Skilled in fostering client relationships and leading teams to exceed goals through strategic planning and problem resolution.
Overview
10
10
years of professional experience
Work History
General Manager
Partenope Ristorante
10.2020 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Restaurant Manager
Il Rústico
01.2014 - 02.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
High School Diploma -
Giacomo Casanova
Naples, Italy06.1992
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Team Leadership
- Customer Relations
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Intermediate (B1)
Portuguese
Intermediate (B1)
Timeline
General Manager
Partenope Ristorante
10.2020 - 05.2024
Restaurant Manager
Il Rústico
01.2014 - 02.2020
High School Diploma -
Giacomo Casanova
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