Summary
Overview
Work History
Education
Skills
SPORT AND MOTORCYCLE
Languages
Timeline
Generic
MARCO BERSANI

MARCO BERSANI

LIVRAGA

Summary

Adept at fostering long-term client relationships and implementing process improvements, I excelled as a Security Services Manager and Personal Bodyguard, notably for Diego Armando Maradona. My expertise in security planning and problem-solving, coupled with an energetic approach, has consistently enhanced client satisfaction and safety.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

22
22
years of professional experience

Work History

SECURITY SERVICES MANAGER

SEVERAL PLACES
10.2002 - Current
  • Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
  • Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
  • Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
  • Implemented best practices in workflow management to ensure timely completion of tasks without compromising quality or client satisfaction levels.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Analyzed service reports to identify areas of improvement.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Met with customers to discuss service needs and offer available solutions.

PERSONAL BODYGUARD

NEXT TO DIEGO ARMANDO MARADONA
10.2013 - 09.2019
  • Built strong relationships with clients, fostering trust and confidence in the ability to provide exceptional security services.
  • Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
  • Provided discreet protection services, allowing clients to conduct business without unnecessary interruptions or distractions.
  • Upheld strict confidentiality standards regarding client information and operations, preserving their privacy and reputation at all times.
  • Maintained a high level of physical fitness, participating in rigorous training programs to ensure peak performance on the job.
  • Developed comprehensive emergency protocols for various scenarios, enabling swift action when needed to protect clients from harm.
  • Adapted quickly to changing circumstances or unforeseen challenges while providing personal protection services for clients.
  • Demonstrated professionalism and quick decision-making skills during high-pressure situations, ensuring client safety at all times.
  • Ensured timely response to incidents with efficient communication between team members and local authorities.
  • Coordinated with venue staff and event planners to ensure adequate security measures were in place for client events or appearances.
  • Examined doors, windows and gates to verify security.

Education

TELECOMUNICATIONS - Engineering

POLITECNICO UNIVERSITY
MILAN
10-2002

Skills

  • Physical fitness
  • Crowd control
  • Problem-solving
  • Outgoing and energetic
  • Reliable and responsible
  • Workplace safety
  • Security planning
  • VIP escorting
  • Event security
  • Access control

SPORT AND MOTORCYCLE

I like playing sport , i've been boxing for 20 years and i love riding my motorcycles.

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

PERSONAL BODYGUARD

NEXT TO DIEGO ARMANDO MARADONA
10.2013 - 09.2019

SECURITY SERVICES MANAGER

SEVERAL PLACES
10.2002 - Current

TELECOMUNICATIONS - Engineering

POLITECNICO UNIVERSITY

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MARCO BERSANI