Marco Nirchio
Ciampino
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
MVNO ATR Sales Manager
IRIDEOS S.p.A.
05.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Increased sales volume and expanded product line to new MVNO ATR (from 5 to 25 ATR)
Project manager IT - Migrazione MVNO TIM-Vodafone
CLOUDITALIA SRL
01.2019 - 09.2019
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed and initiated projects, managed costs, and monitored performance.
Sales Manager MVNO ATR / M2M / IoTM
NOITEL SRL
06.2016 - 01.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
DIgital Transformation Manager
NOITEL SRL
06.2016 - 12.2018
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Team Leader - Service Delivery
TIETO ITALY SPA C/o Telecom Italia Mobile - VAS
07.2008 - 08.2015
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
Team Leader - Service Delivery
SiliconDev S.p.A. C/o Telecom Italia Mobile - VAS
09.2004 - 07.2008
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Created and managed project plans, timelines and budgets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
SUN Solaris Teacher
INFORMEX SRL
09.2001 - 12.2003
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Graded and evaluated student assignments, papers, and course work.
- Planned and implemented integrated lessons to meet national standards.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Shifted between formal and informal methods of teaching to keep students engaged.
Education
Diploma -
Liceo Scientifico G. Peano
Roma06.1982
Skills
- KPI Tracking
- Sales Team Training
- Strategic Account Development
- Territory Sales Management
- Sales Planning
- Revenue Forecasting
- Market Research
- Strategic Planning
Languages
Inglese
Intermedio
B1
Italiano
Bilingual or Proficient (C2)
Certification
- Sun Solaris Certified Administrator
- Sun Instructor
- Oracle 11G OCA
- Oracle 11G OCP
Hobbies
Sports (Tennis, Gym)
Cinema
Timeline
MVNO ATR Sales Manager
IRIDEOS S.p.A.
05.2019 - Current
Project manager IT - Migrazione MVNO TIM-Vodafone
CLOUDITALIA SRL
01.2019 - 09.2019
DIgital Transformation Manager
NOITEL SRL
06.2016 - 12.2018
Sales Manager MVNO ATR / M2M / IoTM
NOITEL SRL
06.2016 - 01.2019
Team Leader - Service Delivery
TIETO ITALY SPA C/o Telecom Italia Mobile - VAS
07.2008 - 08.2015
Team Leader - Service Delivery
SiliconDev S.p.A. C/o Telecom Italia Mobile - VAS
09.2004 - 07.2008
SUN Solaris Teacher
INFORMEX SRL
09.2001 - 12.2003
Diploma -
Liceo Scientifico G. Peano
Similar Profiles
VITTORIO ZANINIVITTORIO ZANINI
Digital Data Analyst at Synergie Italia S.p.ADigital Data Analyst at Synergie Italia S.p.A
Davide AscaniDavide Ascani
Skilled Labourer at GIMA S.p.aSkilled Labourer at GIMA S.p.a
Diego CecconatoDiego Cecconato
Team Leader at Air Dolomiti S.p.a. LARETeam Leader at Air Dolomiti S.p.a. LARE
Thomas CoricaThomas Corica
Pizzeria Ostiense at Pizzeria OstiensePizzeria Ostiense at Pizzeria Ostiense
Cristina RosatiCristina Rosati
Import Operations Specialist at Rifline Italy S.p.A.Import Operations Specialist at Rifline Italy S.p.A.