Marco Prochilo

Results-oriented and accountable leader with over 15 years of experience in the travel and retail sectors. Proven track record of driving high performance, exceeding customer expectations, and leading teams to success. Expertise in business development, network consolidation, fleet management, and customer service. Skilled in multitasking, team coaching, recruiting, KPI analysis, target setting, budget management, and sales techniques. Passionate about technology and innovation, constantly seeking new solutions to enhance operational efficiency and improve the customer experience. Possesses foundational knowledge of Lean Six Sigma principles and methodologies. Personable and dedicated with a strong ability to lead and motivate teams in a retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.