Marco SANTORO

- Training activities for built-in products in Kitchen studios channel in Piemonte, Liguria and Valle D'Aosta

- Helping Kitchen distributors

- Processing after sales practices with Service Area Manager support

- Managing incentives goals

- Data report

- Field Sales and merchandising activities in GDS, GDO (only iper format) and DIY stores in Emilia Romagna

- Managing relationship with pos directors

- Making order when product were in OOS

- Analyzing study sector with gfk dates

- Negotiation of exhibition spaces

- Field Merchandising activities GDO channel in West Emilia (Mantova, Cremona, Piacenza, Parma and Reggio E.)

- Ensure timely "new item" placement by working with retail operations

- Visual merchandising and use of space allocation and universell

-Checking activities in-store (products and prices)

- Managing relationship between GDO channel and industrial company

- Direct contact for Canon Customers

- In-bound call receiving, e-mailing and instant chat

- Orders, returns, recoup and product exchange management

- Selling or upselling activity

- Team service quality level monitoring

- Projecting and implementation loyalty marketing strategies

- Management of the CSI (Customer satisfaction index)

- Pull-in after sales market

- Module DDT Creation

- Management official event mercedes (new smart, restyling class B)