Marco Constantino Matei

In my role as a PR professional for nightclubs, I gained key skills in communication and client relationship management, which are also highly applicable to work as a waiter. I promoted events, organized nights, and built a network of contacts, developing the ability to interact with a diverse clientele. These experiences have helped me enhance customer service, manage dynamic situations, and ensure a positive experience for clients.

In my role as a waiter at a renowned traditional restaurant in Courmayeur, I developed excellent customer service and dining room management skills. I greeted and advised customers on local dishes, collaborating with the kitchen to ensure exceptional service. This experience allowed me to refine my skills in a dynamic environment, maintaining a strong focus on details, customer satisfaction, and effective stress management at high levels.

In a two-month experience as a waiter and bartender for catering services, I played a crucial role in creating memorable experiences for clients. I successfully managed events of various types, ensuring impeccable service and preparing high-quality drinks. My adaptability and dedication to customer service were further enhanced, making this experience a valuable addition to my resume.

During my involvement with a rapidly growing restaurant, I had the honor of being part of a team dedicated to creating extraordinary culinary experiences. As a member of the dining staff, I had the privilege of greeting and assisting our guests, ensuring impeccable service and a welcoming atmosphere. I collaborated with a group of passionate professionals, learning the art of storytelling about dishes and recommending the best culinary options to our clients. This experience made me passionate about the art of hospitality and allowed me to contribute to the success of a continuously growing restaurant.

During my school internship at a 5-star hotel, I undertook a variety of tasks both in the dining room and at the bar. These tasks included setting up tables for guests, serving at tables, managing reservations, and welcoming clients. At the bar, I assisted in preparing cocktails and drinks, handled customer orders, and contributed to keeping the bar area clean and organized. Overall, I gained valuable skills in hospitality and learned to successfully manage customer needs in a high-level environment and under high levels of stress.