MARIA BALOSSO

I actively contribute to the development of innovative products and services aimed at enhancing our offerings. As a servant leader, I support diverse teams in delivering value by prioritizing coaching in Agile methodologies, ensuring projects are delivered on time, within budget, and with high quality. I communicate effectively with stakeholders, escalate impediments, manage risk, and drive relentless improvement.
Strategic Management:

• IT Optimization: Strategic process to make IT systems more efficient and cost-effective, aligning with business goals.

Operational Alignment:

• Business Processes Alignment: Ensuring day-to-day operations align strategically with overall goals for enhanced efficiency.

Process and Standards Alignment:

• Development Program for DNA LAB (Identigen team): Creating and mapping program to align with MSD standards in processes and tools.

Financial Oversight:

• Coordinating & Overseeing Financial Budget: Managing financial budget on a monthly and yearly basis to ensure program fiscal health.

In navigating global projects, I've led diverse teams across functions and continents, fostering collaboration and building a cohesive team dynamic. I specialize in aligning global teams, instilling trust, and overseeing program success.

Global Cross-Functional Teams Coordination:

• Overseeing collaboration among diverse teams in R&D, QA, Operations, Technical Writing, UI/UX, and Product Management.
  Managing teams spread across Ireland, Germany, India, and the US.
  Implementing effective communication strategies considering time zones and cultural differences.

Building Team Cohesion:

• Fostering trust and sense of belonging within global teams.
  Creating environment where individuals feel valued and connected to project goals.

Program Management Oversight:

• Leading program/project timelines, milestones, and deliverables.
  Resolving issues to ensure successful project outcomes.

In spearheading the development of CNH Order Management Business Platform, I played a pivotal role in creating a comprehensive system for order management within CNH Industrial. A key aspect of this initiative involved orchestrating the seamless migration of data from existing systems to the new platform, with a primary focus on the NAFTA region.

NAFTA Data Migration Leadership:

• Led data migration efforts for NAFTA region, ensuring smooth transition to new platform.
  

Global Oversight:

• Extended responsibilities to oversee Rest of World regions, including APAC, LATAM, and EMEA.
  Managed complexity of data migration across diverse geographic and operational landscapes.
  

Supplier Management:

• Coordinated with critical suppliers such as Accenture, Reply, IBM, and SAP.
  Ensured effective collaboration, addressing challenges, and maintaining alignment with project goals.
  Creation of new CNH Order Management Business Platform and leading Data Migration
• Travelling: 50% In Italy, 50% USA.

As the EE Cluster Country Project Manager overseeing the outsourcing transition from ABB's in-house IT support to IBM, my role encompasses a broad spectrum of responsibilities. This extensive process involves migrating both virtual and physical IT support functions, ensuring the seamless transfer of knowledge, technologies, and operational responsibilities. Key aspects include transitioning IT assets, defining new service level agreements (SLAs), and ensuring IBM's readiness to effectively support ABB's IT requirements.

IT Support Outsourcing:

• Oversaw outsourcing of all IT support, covering both virtual (software, applications) and physical (hardware, infrastructure) aspects.
  Managed transition process, ensuring smooth transfer of knowledge and operational responsibilities.

Infrastructure Migration:

• Led projects within Infrastructure Portfolio, overseeing migration of critical IT assets like servers and databases.

Service Level Agreements (SLAs):

• Defined new SLAs to align with outsourcing arrangement, ensuring clear expectations for IT support.

Supervision and Agile Expertise:

• Provided supervision to Junior Project Managers, ensuring effective project execution.
  Served as Agile Subject Matter Expert for team, contributing to agile project management methodologies.

Project Portfolios (First Year):

• Infrastructure Portfolio: Managed projects related to migration and optimization of IT infrastructure.
• Risk & Compliance Portfolio: Oversaw projects focused on ensuring compliance and managing risks within IT outsourcing transition.