Maria Dolineanu

• Analyzed business requirements to support project development and decision-making processes.
  
• Collaborated with cross-functional teams to gather and document user needs and expectations.
• Utilized data visualization tools to create reports that informed stakeholders of project status.
• Assisted in the identification of process improvement opportunities within existing workflows.

• Processed insurance claims efficiently, ensuring adherence to company policies and regulatory standards.
• Assisted in maintaining accurate policy records and customer databases using proprietary software systems.
• Communicated with clients to gather necessary documentation for claims processing and policy inquiries.
• Coordinated with underwriters to facilitate timely approvals of insurance applications and renewals.

Part of Agile teams dedicated to the development and customization of core insurance solutions, supporting insurance companies and intermediaries.

Main responsibilities:

• Support in gathering and analysing functional requirements
• Collaboration with multidisciplinary teams (business, IT, stakeholders)
• Preparation of functional documentation and client presentations
• Support in coordinating project activities
• Collection, analysis and formalisation of business requirements with internal and external stakeholders
• Translation of business needs into functional requirements and project documentation
• Support in configuration and customization of RGI software solutions
• Continuous collaboration with development and QA teams to ensure alignment between requirements and implementation
• Activity management through Jira in Agile/Scrum environments
• Drafting and execution of functional test cases and support during User Acceptance Testing (UAT)
• Issue analysis and support in bug resolution during release phases

Key achievements:

• Improved requirements quality and reduced rework
• Effective support during insurance feature releases, meeting deadlines and priorities
• Strengthened communication between business and IT teams