Maria Kekelou

• Promote a high-performance and winning culture by working collaboratively with your team and help set clear expectations whilst leading by example and living our values.
• Encourage a culture of curiosity by promoting continuous learning and development opportunities and applying them to the shop floor.
• Support the Store Manager and take ownership of the store’s daily operation, including sales, customer service, inventory, management, recruitment, training, HR and compliance.
• Motivate, inspire and, coach team members to deliver exceptional customer service and achieve store goals.
• Create and drive a safe and inclusive work environment where everyone feels valued and respected.

Responsible for determining the quality of products, customer service, and store environments while posing as ordinary customer. Then it was required to submit reports on my findings in a strict timely manner deadline.

• Effectively serving and selling to customers
• Diligently executing store operations
• Using Seasonal Brand and product knowledge effectively during sales interactions
• Completing cash register transactions quickly and accurately
• Minimizing loss in both, the stockroom and the sales floor
• Collaborating productively and respectfully with team members

• Collaborating with the marketing manager and assisting , internal teams, clients and partners on marketing strategy.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Create seasonal newsletter
• Translate gaming manuals for the Greek version
• Supervise and administrate a community forum (www.ninty.gr)