Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Maria Andrea Rivera Viera

Maria Andrea Rivera Viera

Viterbo

Summary

Professional sales professional with proven track record in retail environments. Adept at driving sales, building customer relationships, and exceeding targets. Strong focus on teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Reliable, flexible, and skilled in inventory management, customer service, and point-of-sale systems.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Clerk

Cia Diffusione Abbigliamento
05.2024 - 11.2024
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Spanish Native Conversation Teacher

Complesso Scolastico J.J. Rousseau - Scuola Parita
01.2023 - 06.2024

* Provide correct guidelines for verbal communication in the language.
* Promote intercultural education by putting the student in contact
with daily realities typical of the country whose language you study.
* Provide communication keys to achieve autonomy
communicative

Sales Clerk

OPERBINGO ITALIA S.P.A.
11.2023 - 01.2024

* Sales of game tickets
* Winnings verification and payment.
* Customer assistance in the dining room for ordering and table service.

Spanish Native Conversation Teacher

Istituto Superiore " A. Farnese"
10.2022 - 06.2023

* Provide correct guidelines for verbal communication in the language.
* Promote intercultural education by putting the student in contact
with daily realities typical of the country whose language you study.
* Provide communication keys to achieve autonomy
communicative.

Sales Clerk

Zara Inditex
03.2018 - 01.2020

* Promptly greeted and assisted customers, tailoring service and sales style to suit personalized requirements.
* Assisted customers with product selection and sales, recommending coordinating items to increase transaction value.
* Prepared products for the sales floor, steaming and presenting items immaculately for appealing displays.
* Digital document archive and shop e-mail management.
*Purchase and sales ledger (supplier and client invoices, returns and allowances.

Administrative Secretary

Law Firm
04.2015 - 02.2019
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
  • Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.

Education

Master of Science - Master's Degree in Teacher Education At The State

E-Campus University
Viterbo, Italy
05-2022

MBA - Master’s Degree in Marketing And Quality

University Degli Studi Della Tuscia
Viterbo, Italy
01-2021

Bachelor of Science - Bachelor of Business Administration.

University Bicentenaria De Aragua
Venezuela
12-2002

Skills

  • Goal oriented
  • Tour Leader licence
  • Cash register operation
  • Organization
  • Sales expertise
  • Relationship building
  • Effective time management
  • Creative solutions
  • Knowledge and use of computer systems (MS Office)
  • Multilingual proficiency

Certification

Tour Leader Licence (Patentinto di Accompagnatore Turistico)

Languages

Italian
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Sales Clerk

Cia Diffusione Abbigliamento
05.2024 - 11.2024

Sales Clerk

OPERBINGO ITALIA S.P.A.
11.2023 - 01.2024

Spanish Native Conversation Teacher

Complesso Scolastico J.J. Rousseau - Scuola Parita
01.2023 - 06.2024

Spanish Native Conversation Teacher

Istituto Superiore " A. Farnese"
10.2022 - 06.2023

Sales Clerk

Zara Inditex
03.2018 - 01.2020

Administrative Secretary

Law Firm
04.2015 - 02.2019

Master of Science - Master's Degree in Teacher Education At The State

E-Campus University

MBA - Master’s Degree in Marketing And Quality

University Degli Studi Della Tuscia

Bachelor of Science - Bachelor of Business Administration.

University Bicentenaria De Aragua
Maria Andrea Rivera Viera