Maria Cristina Acocella

Collaboration with I Colori del Mediterraneo
Cultural organization promoting natural and sustainable practices

• Supported organization and management of fairs and cultural events .
• Led educational workshops in foreign languages for both adults and children.
• Managed sales processes (retail and wholesale) , ensuring customer satisfaction and strengthening client relationships.
• Contributed to projects focused on sustainability and natural products , particularly in cosmetic sector.
• Assisted customers in selecting natural dyes and products, enhancing overall shopping experience.
• Managed inventory levels and organized stock to ensure optimal product availability.

English Language School – UK
Administrative & Student Support

• Managed administrative and organizational tasks , including accountability and accommodation budget management.
• Acted as a cultural liaison , supporting students in both academic and intercultural integration.
• Planned, organized, and led trips and extracurricular activities , ensuring smooth execution and participant engagement.
• Developed strong intercultural communication skills through daily interaction in an international environment.
• Coordinated student services programs to enhance student engagement and satisfaction.
• Developed and implemented outreach initiatives to support diverse student populations.
• Analyzed feedback data to identify trends and improve service delivery processes.

Language Teacher & Translator

• Taught English and Italian , developing strong skills in intercultural communication and mediation .
• Specialized in personalized, one-to-one teaching approaches , fostering effective learning relationships.
• Provided translation services for both technical and cultural texts, strengthening expertise in cross-cultural communication.
• Developed engaging lesson plans that catered to diverse learning styles.
• Implemented innovative teaching techniques, enhancing student participation and comprehension.

Marketing & Communication Intern / Project Assistant

• Managed and monitored social media channels , supporting press office activities to enhance brand image and client relations.
• Advanced to a more responsible role, leading and organizing projects from concept to completion.
• Developed skills in proofreading, copywriting, and video editing , broadening communication expertise.
• Developed and implemented comprehensive social media strategies across multiple platforms.
• Analyzed engagement metrics to refine content strategies and improve audience interaction.
• Managed social media advertising campaigns, optimizing budget allocation for maximum reach.
• Established brand guidelines, ensuring consistent voice and tone across all channels.

Family Agricultural Enterprise – Sales & Marketing Support

• Gained hands-on experience in business operations and contributed to the expansion into the tourism sector .
• Developed and optimized sales processes (retail and wholesale), enhancing revenue opportunities.
• Built and maintained customer relationships , ensuring loyalty and satisfaction.
• Organized marketing initiatives , including social media campaigns and promotional events.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

Website Translation Project – Giardino della Minerva (Salerno)

• Commissioned to translate and localize official website of a major historical and cultural landmark.
• Worked with both English and Italian , ensuring linguistic accuracy and cultural relevance.
• Collaborated with graphic design team to reorganize and refresh website content , improving user experience and engagement.
• Collaborated with clients to define project requirements and deliverables for translation projects.
• Reviewed and edited translated materials for consistency, accuracy, and adherence to client specifications.