Overview
Work History
Education
Skills
Consent
Personal Information
Timeline
Generic
Maria Luigia Fusco

Maria Luigia Fusco

Overview

9
9
years of professional experience

Work History

HOSTESS

OETKER COLLECTION
06.2023 - 10.2023

I dealt with managing reservations for all the hotel's F&B outlets. I took care of welcoming both hotel guests and external guests upon their arrival, managing any requests and providing revenue reporting to the company.

GUEST RELATIONS

JUMEIRAH GROUP
04.2022 - 10.2022

I dealt with managing reservations and coordinate the arrival and welcome of customers with my colleagues. I was responsible for giving information and assistance during the service. I was responsible for providing revenue report to the company.

PERSONAL ASSISTANT

VILLA PRIVATA
04.2019 - 09.2021

I worked for three years for Russian tycoon Alisher Usmanov and his family in his private villa located in Porto Cervo as a personal assistant.

Maintained confidentiality and discretion while handling sensitive information relevant.

STORE MANAGER, IQOS SPECIALIST

PHILIP MORRIS S.P.A
05.2018 - 09.2018

I was responsible for the Iqos by Philip Morris temporary store, the only single-brand store in Sardinia, located in Baja Sardinia at the "Phi Beach" beach club.
I took care of everything related to the "Summer" project activity created by Philip Morris which consisted of promotion/conversion of products up to the sale itself.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Maximized sales by creating innovative visual merchandising displays and store layouts.

RECEPTIONIST

APPIA ANTICA HOTEL
10.2017 - 11.2017

I had a short experience as a hotel receptionist:
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

STORE MANAGER

IMPERIAL TOBACCO S.P.A
01.2016 - 01.2017

I took care of everything concerning the image, promotion and retail sale of DAVIDOFF products:
From the sale of the product to the collection of personal data of clients on devices for market survey on consumers.
I took care of the supply and collection of goods for the business by personally going to the concessionary tobacconists, managing all the responsibilities connected to it.

SALES ASSISTANT

ZARA INDITEX S.P.A
01.2015 - 11.2015

Increased sales by providing exceptional customer service and product knowledge.

Collaborated with team members to achieve monthly sales targets and objectives.

Maintained clean, organized store environment for an inviting shopping experience for customers.

Education

Cultural Heritage Sciences -

Uniba University of Bari Aldo Moro

Certification ISIPM- BASE DI PROJECT MANAGEMENT -

Rome

MASTER LUXURY MARKETING. COMMUNICATION & MERCHANDISING - Executive Master

Sole 24ORE
Milan, Italy
07.2021

English Course Level B2 -

MSE MAYFAIR ENGLISH SCHOOL
London
04.2020

High School Diploma -

Europa Unita Scientific High School
Porto Torres, Sardinia, Italy
01.2006

Skills

  • Guest Complaint Resolution
  • Dining Room Management
  • Complaint Handling
  • Reservation Coordination
  • Menu Presentation
  • Greeting and Seating

Consent

I give consent to process my data with the purpose of the recruitment process, in accordance to the Regulation of the European Parliament 679/2016, regarding the protection of natural persons and free movement of such data.

Personal Information

  • Date of Birth: 06/24/1987
  • Nationality: Italian

Timeline

HOSTESS

OETKER COLLECTION
06.2023 - 10.2023

GUEST RELATIONS

JUMEIRAH GROUP
04.2022 - 10.2022

PERSONAL ASSISTANT

VILLA PRIVATA
04.2019 - 09.2021

STORE MANAGER, IQOS SPECIALIST

PHILIP MORRIS S.P.A
05.2018 - 09.2018

RECEPTIONIST

APPIA ANTICA HOTEL
10.2017 - 11.2017

STORE MANAGER

IMPERIAL TOBACCO S.P.A
01.2016 - 01.2017

SALES ASSISTANT

ZARA INDITEX S.P.A
01.2015 - 11.2015

Cultural Heritage Sciences -

Uniba University of Bari Aldo Moro

Certification ISIPM- BASE DI PROJECT MANAGEMENT -

Rome

MASTER LUXURY MARKETING. COMMUNICATION & MERCHANDISING - Executive Master

Sole 24ORE

English Course Level B2 -

MSE MAYFAIR ENGLISH SCHOOL

High School Diploma -

Europa Unita Scientific High School
Maria Luigia Fusco