Mariana Normandia Moreira Brumatti
Bologna,BO
Profilo professionale
Professionista esperta in Risorse Umane con oltre 20 anni di esperienza in diversi settori e una forte passione per lo sviluppo continuo delle persone. Competente nella gestione integrata di tutti i sottosistemi HR, nello sviluppo e nell’implementazione di strategie organizzative. Orientata al business, con solida esperienza in Talent Management, Organizational e Leadership Development e Change Management. Attualmente focalizzata nel supportare professionisti e team nello sviluppo costante delle proprie competenze personali e professionali.
Panoramica
21
21
anni di esperienza
1
1
certificazione
Esperienza lavorativa
Trainee
01.2003
- The role involved the implementation of a Strategic Planning Project to the operational and the commercial departments. The project was based on defining performance index, building reports and completing a monthly analysis of the results.
Coach/ Development and Leadership consultant
01.2022 - 01.2024
- As a coach, I support people to set and establish methods and plans to achieve personal and/or professional goals through coaching techniques recognized by the ICF.
- Collaborated on designing and implementing team building and development frameworks for a technical team to achieve a higher level of innovation on the energy technology sector.
Human Resources Director Brazil
GRSA – Compass Group (British Food and Support Services Global leader)
São Paulo
12.2013 - 09.2020
- Started as Development Manager and built a career path achieving the Human Resource Director role from Brazil in 2018. Performed a highly effective agent of change at all levels of the organization, supporting organic growth, as well as the integration of merged and acquired entities; organizational and management restructures.
- Set HR strategy and framework in five areas: Attract, Retain, Engage, Develop and Perform:
- Structured and led a robust talent agenda and succession in different levels in the organization
- Launched several successful initiatives for people engagement and retention.
- Redesigned internal and external communication strategy and tools.
- Managed a Recruitment Center
- Employment Branding and turnover management
- Designed and implemented new competencies for organisational change projects in different areas;
- Operated with management tool for productivity increment based on KPIs definition, measurement and alignment with the company goals; Internal Audit of QMS (Quality management system);
- Worked closely with the Business to successfully provide as a strategic business partner, assisting in development and execution to reach business targets;
- Restructured and prepared Sales organization to meet growth targets;
- Health & Safety management – responsible for driving H&S strategies and plans
- Main achievements:
- Performance appraisal model implemented for 100% of employees
- Talent and career discussions implemented for managers of all levels (+1500)
- 25% Turnover Reduction and 50% decrease in Lead Time
- 75% of positions were fulfilled internally
- 87% Engagement rate – Your Voice Survey
- Benefits plan model change
- Significant Lost Time Injury Rate reduction
Corporate MIS Manager
BANCO ITAÚ – Brazilian Bank
05.2013 - 09.2013
- Led a team of 2 coordinators and 10 employees. Responsible for developing strategic trend studies and definition of HR products and services, which are used by executive committees and Council for definitions of short, medium and long term targets, such as: turnover, career development strategy, etc.
Talent Development Manager
BANCO ITAÚ – Brazilian Bank
01.2011 - 01.2013
- Led a team of 7 professionals and was responsible for focusing on international attractiveness, recruitment of MBA, development of internship programs, trainee and implementation of international short and long term programs. Main responsibilities:
- Internalization of recruitment and selection process (definition of job description, implementation of competency based interview, definition compensation proposals according to specific business segment, admission). Also led the international attractiveness strategy and developed partnership with the career centers of the best universities in the USA. As a result, the company achieved an increase of 50% of brand awareness.
- Implementation of international development programs for leaders and employees from Brazil, USA, Europe and other Latin American countries. The implementation included the definition of a comprehensive policy of benefits and career tracking of more than 50 professionals in the areas, supporting the internationalization strategy.
- Redefinition of MBA sponsorship policy, whereas eligibility of sponsored, internal selection process and scope of the sponsorship, generating a cost reduction by approximately 30% without affecting the number of participants of the programs Redefinition of the Trainee Program (focused on undergraduate students of the best universities of Brazil) achieving 90% of retention, which included: identification of competencies and skills of approx. 100 trainees per year, implementation of behavioral and technical training to guarantee the development of the future organizational leadership; performance evaluation process.
- Responsible for the corporate internship program for approximately 1000 interns (T&D and performance processes) and hired more than 1000 interns throughout Brazil to work in the branches.
HR Coordinator
01.2009 - 01.2011
- Led a team of 4 analysts and managed a budget of $ 1.5 million focusing on the management of the organizational climate, including:
- Planning, development and implementation of organizational culture and climate survey to 95,000 employees in Brazil and international units in Latin America and Asia, obtaining return indicator of over 80%.
- Online system for the dissemination of the results to over 2000 managers. The results were included in the leadership performance appraisals.
- Focus groups methodology (participation of over 2000 employees aligned with the organizational culture and values to increase the employees’ engagement and satisfaction. The action plans were disclosed for 100% of employees, through guides and publications on the internal webpages.
- Annual coordination of the surveys “Great place to work” (Época and Exame Magazines), analysis and consolidation of the best practices of the management of people.
ITAÚ SEGUROS – Brazilian insurance company
01.2004 - 01.2007
- Expertise in HR subsystems, whereas definition, mapping and implementation of performance indicators in the area of HR based on the Balanced Scorecard concept; analysis of organizational competency gaps; definition of T&D according to competencies; implementation of organizational communication, aiming to increase team’s engagement with the organizational strategy and cultural change; study and realization for adequacy of employees to the new job and compensation structure.
Istruzione
Master of Human Resource Management and Industrial Relations -
University of Sydney
01.2009
Diploma in Business Management - undefined
PUC São Paulo
01.2007
People Management - undefined
USP
01.2007
Economics - undefined
UNICAMP
01.2002
University of Pennsilvania
USACompetenze
1 Leadership Empatica e Intelligenza EmotivaEccellenza nella relazione, nella costruzione di fiducia, nell’ascolto attivo e nello sviluppo di autoconsapevolezza, gestione emotiva e adattabilità nei professionisti
2 Sviluppo della Leadership e Pipeline di TalentiEsperienza nel disegno e gestione di programmi di leadership, succession planning e mappe di competenze, coinvolgendo migliaia di manager e talenti in contesti complessi
3 Coaching Esecutivo e Mentoring StrutturatoApproccio allineato alla ICF: definizione di obiettivi, piani d’azione misurabili e supporto individuale per professionisti senior e giovani talenti Mentora volontaria nel programma Nós por Elas
4 Strategia HR e Trasformazione Organizzativa
Capacità di tradurre gli obiettivi aziendali in strategie integrate di People Management, con esperienza in grandi operazioni e risultati concreti in produttività, turnover e cultura
5 Progettazione di Programmi di Sviluppo
Creazione di percorsi completi di apprendimento (70-20-10, blended learning, peer learning), con indicatori chiari di impatto per competenze tecniche, comportamentali e di leadership
6 Comunicazione Interculturale e Gestione di Team Globali
Esperienza internazionale e gestione di dinamiche multiculturali con strategie di comunicazione che riducono i conflitti, aumentano la collaborazione e accelerano le decisioni
7 Change Management e Supporto alla Trasformazione
Metodologie strutturate per guidare processi di cambiamento, gestire gli stakeholder e sostenere i leader nella comunicazione, nell’ingaggio e nella gestione delle reazioni emotive
8 Employer Branding, Engagement e Employee Experience
Sviluppo di iniziative che migliorano clima, retention e senso di appartenenza Forte attenzione a cultura, inclusione, benessere e comunicazione interna
9 Performance Management e Cultura del Feedback
Implementazione di modelli di valutazione per tutta la popolazione aziendale e formazione dei leader su feedback costruttivo, conversazioni difficili e accountability
10 Analisi dei Dati HR e Decision Making Strategico
Competenza nella costruzione di dashboard, KPI e analisi avanzate per trasformare dati in insight e decisioni che supportano la strategia aziendale
Certificazioni
- Certified Coach at ICI Coaching & Consulting - Nov 2022
- Thomas International Personal Profile Analysis (PPA) - Feb 2022
Languages
Portuguese - native language
Madrelingua
C2
English - proficient writing & speaking
Esperto
C2
Italian - advanced writing & speaking
Avanzato
C1
Spanish - intermediate writing & speaking
Intermedio
B1
Seminars
- ASTD International Conference & Exposition 2012 – Denver
- Workshop of the Human Element – Consultoria Marcondes
- Leadership and e Coaching - F&M Consulting
- Empowerment, Leadership, Change and Innovation - Change Business Center;
- Tools for managing people - Wisnet
International Experience Sydney – Australia 2008-2009
- BOHEME ART + DESIGN – – 2008/2009
- I played a generalist role in an Australian start-up company, including management of routine processes of personnel office (benefits, payroll, timesheet, admission, resignation, etc.), I was responsible for the design and implementation of training for sales leverage sales planning and development for clients.
Cronologia
Coach/ Development and Leadership consultant
01.2022 - 01.2024
Human Resources Director Brazil
GRSA – Compass Group (British Food and Support Services Global leader)
12.2013 - 09.2020
Corporate MIS Manager
BANCO ITAÚ – Brazilian Bank
05.2013 - 09.2013
Talent Development Manager
BANCO ITAÚ – Brazilian Bank
01.2011 - 01.2013
HR Coordinator
01.2009 - 01.2011
ITAÚ SEGUROS – Brazilian insurance company
01.2004 - 01.2007
Trainee
01.2003
Diploma in Business Management - undefined
PUC São Paulo
People Management - undefined
USP
Economics - undefined
UNICAMP
Master of Human Resource Management and Industrial Relations -
University of Sydney
University of Pennsilvania