Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Nicoletta Simone

Roccella Ionica

Summary

Recent graduate with strong problem solving and time management skills. Prepared to start a career and make significant contributions with commitment and determination. I'm personable and highly motivated with experience in maintaining a professional and welcoming environment. I have strong analytical and problem solving skills acquired through academic courses. Ready to contribute effectively by making a positive impact through diligent work and innovative solutions.

Overview

2017
2017
years of professional experience

Work History

Tour Guide

Diocesan Museum of the Cathedral of Gerace
09.2015 - 05.2016
  • Built personal relationships with guests to promote positive experiences.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Established positive relationships with tour members through fun and engaging conversation.

Volunteer

Caritas Italiana
09.2015 - 05.2016
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Coordinated and managed volunteer activities for community service projects.
  • Assisted with special events and programs.
  • Provided emotional support and companionship to elderly in community homes.

Greeter

Bathing Establishment Aloha Beach
  • Recommended products and services to customers based on personalized needs.
  • Answered customer questions and pointed individuals in right directions.
  • Maintained clean, organized environments for presentable front-of-house areas.
  • Demonstrated strong attention to detail by ensuring all necessary materials, such as maps or brochures, were readily available at the entrance for guests'' convenience.

Education

High School Diploma -

Classical Lyceum Ivo Oliveti
Locri, Italy
07-2018

Master's Degree in Law - Law

Catholic University of The Sacred Heart
Milan, Italy
10-2024

My English School
Milan, Italy

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Public Speaking
  • Deadline Adherence
  • Problem-Solving
  • Multitasking
  • Reliability
  • Analytical Thinking

Languages

English
Italian

Timeline

Tour Guide

Diocesan Museum of the Cathedral of Gerace
09.2015 - 05.2016

Volunteer

Caritas Italiana
09.2015 - 05.2016

Greeter

Bathing Establishment Aloha Beach

High School Diploma -

Classical Lyceum Ivo Oliveti

Master's Degree in Law - Law

Catholic University of The Sacred Heart

My English School

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Maria Nicoletta Simone