Mario Capresi
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Osteria Pane E Salame
06.2022 - 08.2023
- Welcomed and recommended items to customers
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used cash registers and credit card machines to cash out customers.
Catering Staff Member
Brothering Milano
06.2022 - 07.2022
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged furniture and added decorations to assist in setting up for catering events.
Agricultural Worker
Tenuta Di Arceno
07.2020 - 08.2020
- Operated and serviced farm machinery, implements and farm vehicles.
- Coordinated with other laborers to provide efficient work flow and keep tasks prioritized.
- Cleaned, sorted and packaged produce in preparation for market.
Education
High School Diploma -
Istituto Paritario Amerigo Vespucci
Frattamaggiore07.2022
Skills
- Guest Satisfaction
- Service Quality
- Hospitality Management
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Hobbies
- Playing and watching any sports
- Natural activities
Timeline
Restaurant Waiter
Osteria Pane E Salame
06.2022 - 08.2023
Catering Staff Member
Brothering Milano
06.2022 - 07.2022
Agricultural Worker
Tenuta Di Arceno
07.2020 - 08.2020
High School Diploma -
Istituto Paritario Amerigo Vespucci
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