Marisol Cristofaro
Aosta
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Farm Worker
Shroom brothers
Stoker Siding
- Picking and packing mushrooms
- Cleaning and control of greenhouses
Shop Assistant
Miscela
San Teodoro
05.2024 - 09.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Barista
Kami Coffee
Griffith
11.2023 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Shop Assistant
Gin Antonic
Aosta, Italy
10.2020 - 10.2023
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Resolved customer complaints in a professional manner.
- Provided information about products and services to customers.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Assisted parts personnel with managing inventory, receiving and stocking.
- Kept detailed track of inventories and supplies using computer software.
Shop Assistant
Miscela
San Teodoro, Italy
06.2018 - 09.2018
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Provided information about products and services to customers.
- Organized merchandise on display racks according to established guidelines.
Entertainer
École de football
Saint- Christophe, Italy
08.2016 - 09.2017
- Managed logistics related to travel, accommodations, and equipment.
- Supervising and taking responsibility of groups of children.
- Organising and leading group games for children.
Education
High School Diploma -
Liceo Scientifico E Linguistico Édouard Bérard
Aosta07.2017
Skills
- People-oriented
- Positive and friendly
- Strong communication skills
- Handle multiple responsibilities
- Credit card transactions
- Cash handling experience
- Relationship Building
- Team Cooperation
- Attention to Detail
- Organization
- Flexible Hours
- Customer Service
Languages
Spanish
Upper Intermediate
B2
French
Upper Intermediate
B2
German
Elementary
A2
Italian
Proficient
C2
English
Upper Intermediate
B2
Timeline
Shop Assistant
Miscela
05.2024 - 09.2024
Barista
Kami Coffee
11.2023 - 04.2024
Shop Assistant
Gin Antonic
10.2020 - 10.2023
Shop Assistant
Miscela
06.2018 - 09.2018
Entertainer
École de football
08.2016 - 09.2017
Farm Worker
Shroom brothers
High School Diploma -
Liceo Scientifico E Linguistico Édouard Bérard