Marko Medic
Milano
Summary
IT Technician with solid experience in internal IT support, hardware and network troubleshooting, and user management. Strong expertise in Google Workspace and Microsoft 365. Reliable problem-solver with strong communication skills, attention to detail, and the ability to manage technical emergencies in fast-paced environments.
Overview
13
13
years of professional experience
Work History
IT Support Specialist
Affaritaliani.it
11.2021 - Current
- Installation and maintenance of PCs, printers, and network connections
- User, credential, and access management in Google Workspace
- Monitoring of digital performance metrics (Google Analytics, Search Console) and identification/resolution of anomalies
- Content management through a proprietary CMS in a high-intensity newsroom environment
- Development and implementation of SEO strategies to improve online visibility and search engine rankings
Junior Front-End Developer
BRI Srl
10.2019 - 03.2020
- Development of responsive web interfaces (HTML, CSS/SASS, JavaScript)
- Performance optimization, debugging, and code refactoring
Junior Web Developer
ELEVA
07.2019 - 09.2019
- Development of responsive web interfaces (HTML, CSS/SASS, JavaScript)
- Performance optimization, debugging, and refactoring
Real Estate Agent
Linea Casa
04.2013 - 12.2018
- Publishing property listings and managing digital promotion through CRM tools
- Negotiation of sales contracts to secure optimal conditions for clients
- Building long-term client relationships to increase retention and sales
- Managing relationships with property owners
- Property inspections and market value assessments
Education
Cisco CCNA Course – In Progress (Nov 2025) -
EFORHUM
MilanoBootcamp Web Development -
Boolean Careers
07-2019
High School Diploma - Diploma in Accounting And Business Administration
Istituto Fabio Besta
Milano07-2011
Skills
- Operating Systems: Windows 10 / 11
- Networking: Basic concepts of TCP/IP, DNS, DHCP, NAT, VPN
- Software & Tools: Microsoft 365, Google Workspace, TeamViewer, CMS, Photoshop, Canva
- Languages & Scripting: PowerShell (basic), HTML, CSS, JavaScript (basic), SQL (reading)
- Security & Backup: Basic knowledge of data security and backup procedures
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
IT Support Specialist
Affaritaliani.it
11.2021 - Current
Junior Front-End Developer
BRI Srl
10.2019 - 03.2020
Junior Web Developer
ELEVA
07.2019 - 09.2019
Real Estate Agent
Linea Casa
04.2013 - 12.2018
Bootcamp Web Development -
Boolean Careers
Cisco CCNA Course – In Progress (Nov 2025) -
EFORHUM
High School Diploma - Diploma in Accounting And Business Administration
Istituto Fabio Besta
Personal Data Processing Authorization
I authorize the processing of the personal data contained in my CV pursuant to Article 13 of Legislative Decree 196/2003 and Article 13 of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data.