MA ROWELLA VALENA RETAGA
ROMA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Store Manager
AVOR RELIGOUS AND SOUVENIR SHOP
08.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reported issues to higher management with great detail.
Saleswoman
HDUEO SHOP / VESPA SHOP
03.2010 - 10.2017
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Cashier Team Lead
SABY'S BEAN WINE SHOP
08.2005 - 02.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Information Technology
09.2003
High School Diploma -
03.2000
Skills
- Financial Operations Management
- Maximizing Profitability
- Time Management
- Payroll Administration and Timekeeping
- Opening and Closing Procedures
- Retail Merchandise Quality Standards
- Positive and Friendly
- Customer Relations
- Leadership Development
- Cash Management
- Pricing Strategies
- Order Management
- Verbal and Written Communication
- Delegating Work
CANDLE MAKER
IM A CANDLE LOVER. THIS IS MY HAPPY TIME
MAKING CANDLES ON MY OWN GIVE ME A BOOST OF POSITIVITY.
Languages
Italian
Intermediate (B1)
English
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Store Manager - AVOR RELIGOUS AND SOUVENIR SHOP
08.2022 - Current
Saleswoman - HDUEO SHOP / VESPA SHOP
03.2010 - 10.2017
Cashier Team Lead - SABY'S BEAN WINE SHOP
08.2005 - 02.2010
AMA LEARNING CENTER - No Degree, Information Technology
PEDRO E.DIAZ HIGH SCHOOL - High School Diploma,
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