Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marsen Rrasa

Adelaide

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Summerkanda Srl
04.2023 - 09.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Logistics Executive

Gustocamp-it
04.2022 - 03.2023
  • Directed shipping and receiving of wide range of products daily.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.

Meter Reader Technician

A2a Spa & Sentieri Coop Soc.
06.2017 - 03.2022
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Trained new meter readers to apply best practices and comply with safety procedures.
  • Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

CNC Machine Operator

Gabrieli Snc
01.2016 - 04.2017
  • Properly loaded and unloaded materials in and out of machines.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Input instructions to program CNC machines to control machine movement and produce parts to specification.

Press Machine Operator

Valsir Spa
09.2010 - 11.2015
  • Completed inventory check of supplies before each job to avoid delays in job completion.
  • Reviewed materials submitted for duplication for quality, accuracy and document layout.
  • Maintained accurate work production logs and recharge records, both manually and computerized.
  • Calculated resource requirements and project deadlines to prioritize assigned projects.

Education

High School Diploma -

Scuola Media Statel Fabio Glisenti
Brescia , Italy
06.2008

Skills

  • Order Accuracy
  • Quality Control
  • Guest Relations
  • Service Quality

Certification

license driver car

Languages

Italian
Advanced (C1)
English
Intermediate (B1)
Albanian
Intermediate (B1)

Timeline

Restaurant Waiter

Summerkanda Srl
04.2023 - 09.2023

Logistics Executive

Gustocamp-it
04.2022 - 03.2023

Meter Reader Technician

A2a Spa & Sentieri Coop Soc.
06.2017 - 03.2022

CNC Machine Operator

Gabrieli Snc
01.2016 - 04.2017

Press Machine Operator

Valsir Spa
09.2010 - 11.2015

High School Diploma -

Scuola Media Statel Fabio Glisenti

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Marsen Rrasa