Marta Migotto
Gex,Ain
Summary
Friendly and reliable hospitality professional with experience in fast-paced cafés and restaurants in Italy and Australia. Skilled in delivering excellent service, adapting to busy environments, and taking on new challenges. Experienced in coffee preparation (including basic latte art) and front-of-house management. Eager to learn and grow within the hospitality industry.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Barista / Cafe Manager
Doppio Zero
Cairns, Queensland, Australia
2025.05 - 2025.11
- Independently managed daily front-of-house operations in café-pastificio.
- Prepared coffee and beverages while serving customers efficiently.
- Provided professional service to international customers while creating friendly atmosphere and building positive connections.
- Ensured hygiene, food safety, and cleanliness standards were met.
- Handled cash and card payments, completing daily till reconciliation.
- Managed stock levels and placed supply orders with suppliers.
- Collaborated with kitchen chef to adapt and improve menu based on customer requests.
- Utilised POS systems to track daily sales.
Head Barista
Lake Barrine Teahouse
Lake Barrine, Tableland, Qld, Australia
2024.10 - 2025.02
- Prepared high-quality coffee and beverages consistently.
- Served customers quickly while maintaining high standards of taste and presentation.
- Managed orders efficiently to reduce wait times and ensure customer satisfaction.
- Maintained clean and organized workstation.
- Assisted in training new baristas to maintain speed and quality.
- Coordinated with team members to keep service smooth during busy periods.
- Monitored stock of coffee, tea, and supplies to prevent shortages.
Barista - All rounder - Waitress
The Re Store/The BBq Father/Karridale Circus
Perth/Exmouth/Karnidale, Western Australia
2024.02 - 2025.02
- Prepared and served quality coffees, food and beverages.
- Delivered fast and efficient service during busy periods.
- Took customer orders, used cash register, POS machine and handled cash.
- Created a welcoming positive environment with strong attention to detail.
- Maintained a clean, organized, and hygienic workspace.
- Collaborating with team member.
Cafe Manager / Barista
FlorCafe
Paderno Dugnano, Milan, Italy
2014.06 - 2023.11
- Delivered high-quality customer service across cafeteria, diner, and snack services, resolving complaints effectively.
- Recruited, trained, and supervised staff, managing schedules and leave requests.
- Oversaw daily café operations, ensuring compliance with health and sanitation standards.
- Monitored pricing and expanded menu offerings to improve customer satisfaction.
- Managed inventory and supplier relationships, monitoring and reordering raw materials.
- Established a positive work environment through clear communication and problem-solving.
- Counted cash daily, verifying totals and handling nightly deposits.
Real estate receptionist
Toscano Immobiliare
Milan, Italy
2014.01 - 2014.05
- Managing phone, paper and email correspondence, handled incoming and outgoing calls, mail and faxes.
- Coordinating appointments to show marketed properties.
- Supporting agents in managing their schedules efficiently.
- Updating website maintaining list of available properties suited to different needs and budgets.
- Managing filing system, entering data and completing other tasks on daily basis.
- Providing administrative support in the real estate office, preparing sales and rental contracts and closing documents.
- Maintaining a professional image of the real estate office by keeping reception areas clean, organized, and welcoming to visitors.
Event Hostess
Various Employment Agencies
Milan, Italy
2010.09 - 2013.07
- Managing reservations, check-in procedures and data at guest arrival.
- Maintained professional image at all times whilst serving as the face of each event.
- Providing informations and services on the event to enhance visitor satisfaction.
- Mantaining a clean and presentable event space, contributing to a welcoming atmosphere for guests.
Education
High School Diploma - LANGUAGES
I.M.S. "G.PARINI"
Lissone, Italy 2005.09 - 2010.06
Skills
- Lead Barista & front-of-house management
- Coffee & beverage preparation (including basic latte art)
- Customer service & guest engagement (friendly and approachable)
- Cash handling & POS systems
- Inventory management & ordering
- Staff training & supervision
- Working efficiently in fast-paced environments, adapting to challenges
Languages
Italian
Native
English
Fluent
Spanish
Intermediate
French
Beginner
Certification
• BARISTA BASICS AND LATTE ART at Barista HQ Perth
Affiliations
- climbing, yoga, world gastronomy, adventure
Timeline
Barista / Cafe Manager
Doppio Zero
2025.05 - 2025.11
Head Barista
Lake Barrine Teahouse
2024.10 - 2025.02
Barista - All rounder - Waitress
The Re Store/The BBq Father/Karridale Circus
2024.02 - 2025.02
Cafe Manager / Barista
FlorCafe
2014.06 - 2023.11
Real estate receptionist
Toscano Immobiliare
2014.01 - 2014.05
Event Hostess
Various Employment Agencies
2010.09 - 2013.07
High School Diploma - LANGUAGES
I.M.S. "G.PARINI"
2005.09 - 2010.06