Martina Giacchino
Savona
Summary
Proven track record in bonding with people and their diversity and enhancing child development, as demonstrated in my work and life expectances. Expert in conflict resolution and trilingual communication, I excel in creating stable and enriching environments. My adaptability and strong work ethic have consistently improved service standards and fostered lasting relationships.
Overview
6
6
years of professional experience
Work History
Babysitter
Families
Savona, Italy
06.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Tourist Guide
Tigullio Company
Genoa / Rapallo, Italy
03.2024 - 05.2024
- Built personal relationships with guests to promote positive experiences.
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Reacted promptly to unexpected situations or emergencies during tours while maintaining professionalism and composure at all times.
Au Pair
AuPairWorld
Lyon, France
09.2022 - 07.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in french through immersive conversation and activities.
Waitress, Assistant Cook, Cleaning Rooms
Mountain Refuge Fauniera
Castelmagno, Italy
07.2022 - 08.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor Of Applied Studies - International And Diplomatic Sciences
University of Genoa "Unige"
Genoa, ItalyHumanities
Classical High School "Martini Chiabrera"
Savona, Italy06.2022
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Flexible scheduling
- Child Supervision
- Conflict Resolution
- Adaptability and Resilience
- Professionalism and Discretion
- Child Development Understanding
- Emergency Response
- Cooking
- Good Decision Making
- Critical Thinking
- Creative Thinking
- Problem-Solving
- Emotionally supportive
- First Aid
- Social integration
- Self-confidence Development
- Teaching Empathy
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Languages
Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Portuguese
Beginner (A1)
Timeline
Tourist Guide
Tigullio Company
03.2024 - 05.2024
Au Pair
AuPairWorld
09.2022 - 07.2023
Waitress, Assistant Cook, Cleaning Rooms
Mountain Refuge Fauniera
07.2022 - 08.2022
Babysitter
Families
06.2018 - Current
Bachelor Of Applied Studies - International And Diplomatic Sciences
University of Genoa "Unige"
Humanities
Classical High School "Martini Chiabrera"