Summary
Overview
Work History
Education
Skills
Languages
Ballet, Paint, and Ski
Timeline
Generic
MARTINA PALAZZOLO

MARTINA PALAZZOLO

SEGRATE

Summary

I started working in the fashion contemporary world in July 2021, just after finishing my academic career.
First as a seller during the sales and after-sales campaign I worked in customer/agency management as assistance for commercial requests and in the exchange of goods/reassortments.
Now I mainly deal with the Spanish market, I work directly with agencies both during and after sales campaign.
In May 2023, because of my interest in this sector, I obtained a master’s degree in Strategic Fashion Merchandising and Buying at the Professional Datagest training centre in Bologna.
I have excellent skills of interaction, communication, I believe in team play and work well in teams.
I have developed these skills through my previous work and university experience

Overview

Work History

B2B CUSTOMER CARE- SPAIN MARKET

Dream Project spa
11.2023 - Attuale
  • Direct contact with the agencies and sales staff in showrooms, assistance during the insertion of orders in sales campaigns and follow up after sales campaigns.
  • Send the sales campaign material, define the budget to be achieved at the end of the season.

Sales and Back Office Employee

Showroom GAëLLE - Dream Project SPA
07.2021 - Attuale
  • Sales assistant and saleswoman (presentation of collections, placing orders)
  • Placing orders during the buying
  • Management of stock-ups, exchange of goods, returns and refunds
  • Management file order progress cv Italy (Lombardy/ Liguria) .
  • Cooperation in the correct management, recording and execution of orders.
  • Schedule management cv appointments (send Save The Date, calls/recall)
  • Support in front office and PBX management activities as needed.
  • Use of Excel for the consultation and compilation of files for data collection (budget, forecast, closure cv)

Promoter

YATAY
05.2021 - 07.2021
  • Promotion and communication in direct contact with the public in department stores (La Rinascente), events and trade fairs.
  • Rapid analysis of the customer and use of the best approach according to its characteristics.
  • Customer management at the corner/stand through sharing accurate, complete and comprehensive information.

Education

Master in Strategic Fashion Merchandising e Buying -

Professional Datagest
2023

Degree in Linguistic Mediation -

Università Degli Studi Di Milano
2021

Graduation in Humanities -

High School Fabio Besta
2017

Skills

  • Willingness to work in a team
  • Organizational and planning skills
  • Adaptability and flexibility
  • Communication and relational skills
  • Back office activities
  • Front and back office procedures
  • Data backup and restore
  • Use of the Office package

Languages

English
Intermedio superiore
B2
Spanish
Avanzato
C1
Russian
Intermedio
B1
Italian
Bilingual or Proficient (C2)

Ballet, Paint, and Ski

I started dancing at the age of five, still today it is my greatest passion. 

In my free time i love to paint

Timeline

B2B CUSTOMER CARE- SPAIN MARKET

Dream Project spa
11.2023 - Attuale

Sales and Back Office Employee

Showroom GAëLLE - Dream Project SPA
07.2021 - Attuale

Promoter

YATAY
05.2021 - 07.2021

Master in Strategic Fashion Merchandising e Buying -

Professional Datagest

Degree in Linguistic Mediation -

Università Degli Studi Di Milano

Graduation in Humanities -

High School Fabio Besta

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MARTINA PALAZZOLO