Dynamic business operations manager with over nine years of experience orchestrating strategic initiatives across diverse sectors, including energy, real estate, and technology.
Overview
12
years of professional experience
Work History
KNA Energy Investments
Business Operations Manager
07.2023 - Current
Job overview
Oversaw trading operations to ensure smooth workflows and alignment with business goals, contributing to consistent project delivery.
Developed strategies that streamlined processes, improved efficiency, and upheld compliance with industry standards.
Built and maintained strong relationships with key stakeholders, fostering trust and securing valuable partnerships.
Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
Facilitated seamless communication between departments to foster collaboration on shared objectives.
Modon Developments
Sales Team Leader
09.2018 - 05.2023
Job overview
Led a real estate sales team to exceed targets, achieving 120% of annual sales goals for two consecutive years.
Personally achieved top sales performer status by driving a 35% increase in client acquisition and retention through strategic leadership and tailored customer solutions.
Implemented customer-focused initiatives that boosted overall team performance, contributing to a 25% rise in total sales revenue.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Fitsquad Egypt
Marketing and Communication Manager
02.2016 - 09.2018
Job overview
Developed marketing campaigns that increased brand visibility by 40% and improved customer engagement by 25%.
Led teams to enhance digital marketing, achieving a 30% boost in website traffic and a 20% growth in conversions.
Developed comprehensive content calendars, streamlining workflow processes across multiple platforms.
Championed corporate social responsibility initiatives by planning community outreach events that highlighted company values and promoted brand awareness.
Fitsquad Egypt
Head Coach
11.2015 - 09.2018
Job overview
Organized and led practices and scrimmages to increase competitive attitude and skills.
Fostered a positive team environment with clear communication and motivational techniques.
Improved team performance by implementing effective training programs and strategies.
Dell Technologies
Associate Resource Manager
01.2015 - 02.2016
Job overview
Developed strategic plans for resource deployment, enhancing organizational efficiency.
Optimized resource allocation by analyzing project needs and aligning staff capabilities.
Managed cross-functional teams to ensure resource availability for critical projects.
Embassy of Argentina
Commercial Advisor
01.2013 - 01.2015
Job overview
Advised on commercial opportunities at the Embassy of Argentina in Cairo, fostering bilateral trade relations and supporting economic initiatives between Argentina and Egypt.
Supported the Ambassador as the first assistant, managing diplomatic communications and ensuring seamless coordination with key stakeholders.
Education
Università Cattolica Del Sacro
Master of Arts from Corporate Communication
07.2024
University Overview
Enhanced communication strategies with insights from professionals at 3M, Pandora, Valentino, Campari, Justeat, MSL, and Unibrew.
Engaged with guest speakers like Professor Stephen Quigley from Boston University and Isabel Richter from the Norwegian University of Science and Technology.
Applied theoretical knowledge through creativity labs and theater performances.
Expertise in corporate communication, crisis management, branding, media relations, and digital marketing.
Misr International University
Cairo, Egypt
Bachelor of Arts from Business Administration And Marketing
01.2013
Skills
Strategic Planning
Lead Generation
Client Relationship
Time management
Market Analysis
Microsoft office proficient
Staff management
Operations management
Project management
Business workflows
Sales operations
Languages
Arabic
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Personal Information
Date of Birth: 08/28/91
Awards
Top performer for unit sales and sales value in 2022 at Modon Developments.
Ranked first in total sales value for 2021 at Modon Developments.
Secured second position in total sales value for 2019 at Hyde Park Developments.
Community Service
Project Manager at Rajac For a Better World (02/2018 - 05/2021):
Led the reconstruction of homes for impoverished residents in Hay El Zatoun, Cairo, improving access to essential services.
Coordinated donation drives to fund community projects, enhancing living conditions for underprivileged individuals.
Organized an HIV awareness event to combat stigma and promote education within the community.
Executed charity runs to support orphanages, engaging the community in impactful social initiatives.
Hobbies and Interests
Hiking and nature
Former CrossFit athlete
Documenting adventures through videography
Timeline
Business Operations Manager
KNA Energy Investments
07.2023 - Current
Sales Team Leader
Modon Developments
09.2018 - 05.2023
Marketing and Communication Manager
Fitsquad Egypt
02.2016 - 09.2018
Head Coach
Fitsquad Egypt
11.2015 - 09.2018
Associate Resource Manager
Dell Technologies
01.2015 - 02.2016
Commercial Advisor
Embassy of Argentina
01.2013 - 01.2015
Università Cattolica Del Sacro
Master of Arts from Corporate Communication
Misr International University
Bachelor of Arts from Business Administration And Marketing