Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Ma. Sofhia Facun

Ma. Sofhia Facun

Summary

Driven waitress with proven experience in customer service and strong multitasking from Yama Sushi. Outdo in handling high-pressure situations, boosting revenue through exceptional service and efficient table management. Skilled in hospitality best practices and teamwork, consistently handled the busiest sala, achieving remarkable covers and positive feedback.

Overview

2
2
years of professional experience

Work History

Waitress

Yama Sushi
08.2022 - Current
  • Provided exceptional customer service and assisted with table turnover rate, resulting in increased revenue and high customer satisfaction.
  • Developed strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Managed the most demanding sala of the restaurant consistently achieving high covers and positive reviews.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Collage Degree - Tourism

Commercial Technical Institute Lorgna Pindemonte
Verona
07.2022

Skills

  • Customer Service
  • Handling Complaints
  • Strong multitasking
  • Service prioritization
  • Hospitality best practices
  • Teamwork and Collaboration

Timeline

Waitress

Yama Sushi
08.2022 - Current

Collage Degree - Tourism

Commercial Technical Institute Lorgna Pindemonte
Ma. Sofhia Facun