Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Massimiliano Biasion

Trento

Summary

A very motivated peddler with good experience in sales and with a great passion for fashion; alternatively, a sharp and perceptive hairdresser eager to satisfy the customer's needs.

Overview

6
6
years of professional experience

Work History

PEDDLER

family business
07.2017 - 11.2023
    • Skilled at working independently and collaboratively in a team environment.
    • Self-motivated, with a strong sense of personal responsibility.
    • Proven ability to learn quickly and adapt to new situations.
    • Worked effectively in fast-paced environments.
    • Excellent communication skills, both verbal and written.
    • Strengthened communication skills through regular interactions with others.
    • Organized and detail-oriented with a strong work ethic.
    • Worked flexible hours across night, weekend and holiday shifts.
    • Organized racks and shelves to maintain stand visual appeal, engage customers, and promote specific merchandise.
    • Answered customer questions about sizing, accessories, and merchandise care.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Engaged with customers to build rapport and loyalty.
    • Solved customer challenges by offering relevant products and services.
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Managed efficient cash register operations.
    • Managed stand and counter set up

HAIRDRESSER

Barbershop LHZ
09.2020 - 10.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register for prompt customer service.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Answered phone calls and emails to schedule client appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Education

Hairdressing Technician -

Opera Armida Barelli
Trento, Italy
07.2017

Skills

    • Flexible and Adaptable
    • Interpersonal communication skills
    • Teamwork
      • Problem solving
      • Empathic
      • Organization and Time Management

Languages

Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
German
Elementary (A2)

Timeline

HAIRDRESSER

Barbershop LHZ
09.2020 - 10.2023

PEDDLER

family business
07.2017 - 11.2023

Hairdressing Technician -

Opera Armida Barelli

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Massimiliano Biasion