Massimiliano Cavaciuti
PARMA
Summary
Experienced account management professional with a proven track record in client relations, strategic planning, and driving revenue growth. Adept at fostering team collaboration and consistently achieving results, while remaining adaptable to changing business needs. Skilled in building strong relationships, negotiating effectively, and managing projects. Recognized for reliability, exceptional communication skills, and strong problem-solving abilities.
Overview
23
23
years of professional experience
Work History
Key Account Manager
MERCURIO SPA, FVL DIVISION OF CEVA LOGISTICS SPA
09.2023 - Current
- I manage the company's main client, ensuring the proper execution of the services entrusted to me within the established timeframe and methods
- I monitor KPIs and operational flows, dealing with reporting and process optimization
- Cross-selling and targeted service proposals to the client
- Strengthened client relationships through regular communication and effective problemsolving
District Manager
ETJCA Spa
09.2021 - 08.2023
- Development of the Retail market in Parma and opening of the Piacenza branch
- Full management and responsibility for district budget, expansion of customer portfolio and management of a team of 7 people
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district
Branch Manager
IN JOB Spa
06.2017 - 08.2021
- Start-up and management of the Career Center in Parma
- Work team coordination, branch budget management and responsibility
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded
Sales Clerk - Branch Manager
SYNERGIE ITALIA Spa
02.2011 - 06.2017
- Grew from clerk to manager, managing customers and branch budget
Quality and Safety Consultant
OM.EN CONSULELENZE Srl
02.2010 - 12.2010
- Implemented ISO systems and drafted DVR for safety in the company
- Enhanced workplace safety by conducting thorough risk assessments and implementing effective control measures
Internship in Logistics and Personnel Management
F.B. SERVICES
01.2008 - 01.2009
- Logistics flow optimization and operational management of personnel
Administrative Secretary / Computer Technician
STUDIO SOFTWARE Srl
10.2001 - 04.2008
- Many years of experience in various roles within the family business
- I handled administrative and technical duties, taking care of day-to-day office management and technical support to clients
Education
Degree - Management Engineering
University of Parma
01.2009
Scientific High School Diploma -
Scientific High School "Guglielmo Marconi"
01.2001
Skills
- Client relationship building
- Business development
- CRM
- Excellent communication skills
- Revenue generation
- Problem-solving
- Leadership
- Time management
- Flexibility and adaptability
- Results orientation
Personal Information
Driving License: B
Hobbies and Interests
- Passionate about sports, practiced regularly.
- Love to travel, exploring new cultures and landscapes.
- Interested in history, geopolitics, and enjoy reading on current issues.
- Appreciate spending time outdoors and in company, favoring activities that promote personal well-being and cultural growth.
Dataprocessingconsent
I authorize the processing of my personal data in accordance with current regulations.
Languages
English
Upper intermediate (B2)
Additional Information
Good knowledge of the Office package, especially Excel. In possession of “Intermediate” level certificate.
Timeline
Key Account Manager
MERCURIO SPA, FVL DIVISION OF CEVA LOGISTICS SPA
09.2023 - Current
District Manager
ETJCA Spa
09.2021 - 08.2023
Branch Manager
IN JOB Spa
06.2017 - 08.2021
Sales Clerk - Branch Manager
SYNERGIE ITALIA Spa
02.2011 - 06.2017
Quality and Safety Consultant
OM.EN CONSULELENZE Srl
02.2010 - 12.2010
Internship in Logistics and Personnel Management
F.B. SERVICES
01.2008 - 01.2009
Administrative Secretary / Computer Technician
STUDIO SOFTWARE Srl
10.2001 - 04.2008
Scientific High School Diploma -
Scientific High School "Guglielmo Marconi"
Degree - Management Engineering
University of Parma
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