MASSIMO DONZELLA
Sanremo,IM
Summary
Dynamic professional with a proven track record at Sanremo Town Hall, enhancing community relations and streamlining city-wide events. Skilled in office management and legal compliance, I excel in fostering cooperation across departments and ensuring efficient service delivery. Expertise in records management and a knack for fostering positive public interactions underscore my comprehensive skill set.
Overview
27
27
years of professional experience
Work History
Municipal Clerk
Sanremo Town Hall
01.2025 - Current
- Coordinated with various departments to ensure seamless execution of city-wide events and programs.
- Facilitated cooperation between city departments to improve overall performance and effectiveness in serving the public''s needs.
- Enhanced community relations through timely and accurate communication of city council decisions.
- Served as the primary point of contact for elected officials, staff, and citizens regarding municipal matters.
Front Office Receptionist
Hotel Paradiso
06.2000 - 10.2024
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
Accounting Clerk
Ciesse Flower Export
10.1997 - 06.2000
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Education
High School Diploma -
Istituto Tecnico Commerciale "Colombo"
Sanremo, Italy07-1992
Skills
- Agenda preparation
- Office management
- Records management
- Legal compliance
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
German
Elementary (A2)
Timeline
Municipal Clerk
Sanremo Town Hall
01.2025 - Current
Front Office Receptionist
Hotel Paradiso
06.2000 - 10.2024
Accounting Clerk
Ciesse Flower Export
10.1997 - 06.2000
High School Diploma -
Istituto Tecnico Commerciale "Colombo"
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