Summary
Overview
Work History
Education
Skills
industries
Languages
Hobbies
Extra curricular activities
Timeline
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Matteo Costarelli

Perth, WA

Summary

Flexible regarding hours and willing to work whenever the team needs the most.

Passionate and hardworking, well-versed in building positive relationships with customers and staff members. Skilled at overseeing complex projects with excellent planning competencies.

Excellent reputation for resolving problems and improving customer satisfaction, long history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Trades Assistant FIFO

Wolfpack
10.2023 - Current
  • Assisted skilled tradesmen to complete projects.
  • Assisted in receipt and inventory of material, tools and equipment.
  • Enhanced team productivity by streamlining processes and implementing efficient organizational systems.
  • Assisted in the completion of major projects on time and within budget through effective coordination and collaboration.

Stormwater Labourer

Contractor
04.2023 - 09.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Managing Member of Start-Up

Infinitium Energy
01.2021 - 04.2023
  • Relocated to the Republic of Congo for 4 months to help build a start-up that focuses on leading local community into the future, spanning from local businesses to mining. Kept working remotely once back in Rome.
  • Helped grow the company from 4 employees to 32 in two years.
  • Closely collaborated with project members to identify and quickly address problems.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Investigated and corrected or escalated project problems.

Restaurant General Manager

Ristorante Rione 13
02.2018 - 03.2023
  • Working closely with staff and owners increased income in 4 years from 500k per year to over 2 million euros.
  • Managed staff of 15 and oversaw the experience of more than 400 customers per day
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Orchestrated positive customer experiences by overseeing every area of operations.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Set clear expectations and created positive working environment for employees.
  • Maintained facility and grounds to present positive image.

Restaurant Front of House Manager

Tonnarello Ristorante
01.2016 - 01.2018
  • Worked in one of the busiest restaurants in Rome, dealing with over 1000 customers per day.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service
  • Reorganized bar and dining area, increasing efficiency 20%
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission
  • Supervised staff of 10 through motivational coaching and effective training programs for service and sales techniques
  • Resolved guests complaints while maintaining positive customer environment
  • Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process

Restaurant Waiter

Stars'n'Bars
01.2014 - 12.2015

Restaurant Waiter

Luna Caprese Ristorante
05.2012 - 12.2013

Education

TICKETS

BBA - Business Administration And Management

International University of Monaco
Montecarlo, Principality Of Monaco
06.2017

Skills

  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Team Relationships
  • Team Member Development
  • Communication Planning
  • Strategic Forecasting
  • Schedule Coordination
  • Disciplinary Action
  • Customer Satisfaction
  • Annual Performance Reviews
  • Front of House Operations
  • Guest Satisfaction
  • Customer Loyalty
  • Work Assignments

industries

  • Business Development
  • Energy Production
  • Hospitality
  • Food & Beverage
  • Charitable Foundation

Languages

English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Hobbies

  • Brazilian Jiu-Jitsu
  • Rugby
  • Football
  • Cooking

Extra curricular activities

Fondation Ingoba-Descalzi

Involved with them since my time in Congo, it is a Non-Profit organization focused on helping children in Pointe-Noire to overcome the obstacles of life.

Provides school classes, sporting events, accommodation, food and much more.

Timeline

Trades Assistant FIFO

Wolfpack
10.2023 - Current

Stormwater Labourer

Contractor
04.2023 - 09.2023

Managing Member of Start-Up

Infinitium Energy
01.2021 - 04.2023

Restaurant General Manager

Ristorante Rione 13
02.2018 - 03.2023

Restaurant Front of House Manager

Tonnarello Ristorante
01.2016 - 01.2018

Restaurant Waiter

Stars'n'Bars
01.2014 - 12.2015

Restaurant Waiter

Luna Caprese Ristorante
05.2012 - 12.2013

TICKETS

BBA - Business Administration And Management

International University of Monaco

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Matteo Costarelli