Matteo Barzaghi
Summary
- "Bartender Basic" by "Italian Bartender" association certificate
- Bartender certificate by "Flair Academy S.R.L."
- Coffee Bar certificate by "Flair Academy S.R.L."
- Mixology Masterclass participation
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Assistant Waiter
Sale E Pepe
06.2019 - 08.2019
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Delivery Rider
Waikiki Poke
01.2020 - 05.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Barista
Samoa
05.2020 - 06.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Sottorete
06.2020 - 08.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bartender
039 Cocktail Bar
10.2021 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared garnishes by evenly slicing and pitting fruits.
- Completed requisitions to maintain required stock par levels.
Bartender
The BarCode
07.2022 - 11.2023
- Co-Owner of the bar
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Assisted with inventorying beverage stock and bar supplies.
Football Coach
AC Leon
11.2020 - 09.2023
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Instilled discipline and principles of good sportsmanship in players.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Negotiated and resolved conflicts between players, parents and staff to restore order.
Education
High School Diploma -
"Einstein" High School
Vimercate, Italy09.2019
Skills
- Basic Accounting
- Health Codes Compliance
- Payment Processing
- Beverage Preparation
- Suggestive Selling
- Classic Cocktails
- Order Management
- Highly Reliable
- Creative Mixology
- Hospitality Service Expertise
- Inventory
Timeline
Bartender
The BarCode
07.2022 - 11.2023
Bartender
039 Cocktail Bar
10.2021 - 07.2022
Football Coach
AC Leon
11.2020 - 09.2023
Barista
Sottorete
06.2020 - 08.2020
Barista
Samoa
05.2020 - 06.2020
Delivery Rider
Waikiki Poke
01.2020 - 05.2020
Assistant Waiter
Sale E Pepe
06.2019 - 08.2019
High School Diploma -
"Einstein" High School
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