Matteo Battistelli

Payment Analyst

• Calculated bills owed by customers, prepared invoices and distributed statements.
• Compiled records for audits to facilitate smooth and complete reviews.

Order Management

• Managed invoices, refunds and returns.
• Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
• Organised special sales at specific times to drive customer engagement and move high volumes of products.

• Analysed operations to improve restaurant efficiency and service levels.
• Encouraged feedback from restaurant customers, using insights to implement positive process changes.
• Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
• Achieved financial goals through rigorous restaurant budgeting and forecasting.
• Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.