Maya Eva Bernardi
Toronto,ON
Profilo professionale
Motivated and adaptable professional with a background in customer service and retail sales, aiming to leverage multilingual skills (Italian, English, Spanish and German) to enhance customer satisfaction and support business growth.
Panoramica
6
6
anni di esperienza
1
1
certificazione
Esperienza lavorativa
Sales Advisor
Lagardère Travel Retail - Duty Free
Venice
2022.06 - 2025.09
- Delivered high-quality customer service to international travelers in a fast-paced retail environment.
- Ensured an excellent client experience from store entry to checkout.
- Assisted customers in product selection and maintained high standards of store presentation.
Internship - Translation and Interpretation Agency
Finking srl
Venice
2024.01 - 2024.02
- Supported translators and interpreters in multilingual projects.
- Gained hands-on experience in translation processes and client communication.
- Assisted with project coordination and document preparation.
Sales Advisor (Seasonal)
Zebra Hit - Fashion Retail
Treviso
2023.06 - 2023.09
- Assisted customers with product knowledge and styling advice.
- Contributed to meeting daily and weekly sales targets.
- Supported inventory management and merchandising.
Internship - Receptionist
Hotel Beau Rivage
Jesolo
2019.05 - 2019.06
- Handled guest check-ins and check-outs.
- Assisted international clients with inquiries and local information.
- Managed bookings and collaborated with the hotel staff for smooth operations.
Istruzione
Bachelor's Degree - Linguistic Mediation for Tourism Management & International Trade
Campus CIELS
01.2024
High School Diploma - Tourism Studies
01.2018
Competenze
- Italian
- English
- German
- Spanish
- Retail sales
- Client relations
- Upselling
- Conflict resolution
- Microsoft Office
- Booking systems
- Basic translation tools
- Teamwork
- Adaptability
- Communication
- Cultural awareness
Certificazioni
- Online Training Course in Sports, Education and Personal Growth, 01/01/22
- Machine Translation and CAT Tools Course, 01/01/24
Cronologia
Internship - Translation and Interpretation Agency
Finking srl
2024.01 - 2024.02
Sales Advisor (Seasonal)
Zebra Hit - Fashion Retail
2023.06 - 2023.09
Sales Advisor
Lagardère Travel Retail - Duty Free
2022.06 - 2025.09
Internship - Receptionist
Hotel Beau Rivage
2019.05 - 2019.06
High School Diploma - Tourism Studies
Bachelor's Degree - Linguistic Mediation for Tourism Management & International Trade
Campus CIELS