Profilo professionale
Panoramica
Esperienza lavorativa
Istruzione
Competenze
Certificazioni
Cronologia
Generic

Maya Eva Bernardi

Toronto,ON

Profilo professionale

Motivated and adaptable professional with a background in customer service and retail sales, aiming to leverage multilingual skills (Italian, English, Spanish and German) to enhance customer satisfaction and support business growth.

Panoramica

6
6
anni di esperienza
1
1
certificazione

Esperienza lavorativa

Sales Advisor

Lagardère Travel Retail - Duty Free
Venice
06.2022 - 09.2025
  • Delivered high-quality customer service to international travelers in a fast-paced retail environment.
  • Ensured an excellent client experience from store entry to checkout.
  • Assisted customers in product selection and maintained high standards of store presentation.

Internship - Translation and Interpretation Agency

Finking srl
Venice
01.2024 - 02.2024
  • Supported translators and interpreters in multilingual projects.
  • Gained hands-on experience in translation processes and client communication.
  • Assisted with project coordination and document preparation.

Sales Advisor (Seasonal)

Zebra Hit - Fashion Retail
Treviso
06.2023 - 09.2023
  • Assisted customers with product knowledge and styling advice.
  • Contributed to meeting daily and weekly sales targets.
  • Supported inventory management and merchandising.

Internship - Receptionist

Hotel Beau Rivage
Jesolo
05.2019 - 06.2019
  • Handled guest check-ins and check-outs.
  • Assisted international clients with inquiries and local information.
  • Managed bookings and collaborated with the hotel staff for smooth operations.

Istruzione

Bachelor's Degree - Linguistic Mediation for Tourism Management & International Trade

Campus CIELS
01.2024

High School Diploma - Tourism Studies

01.2018

Competenze

  • Italian
  • English
  • German
  • Spanish
  • Retail sales
  • Client relations
  • Upselling
  • Conflict resolution
  • Microsoft Office
  • Booking systems
  • Basic translation tools
  • Teamwork
  • Adaptability
  • Communication
  • Cultural awareness

Certificazioni

  • Online Training Course in Sports, Education and Personal Growth, 01/01/22
  • Machine Translation and CAT Tools Course, 01/01/24

Cronologia

Internship - Translation and Interpretation Agency

Finking srl
01.2024 - 02.2024

Sales Advisor (Seasonal)

Zebra Hit - Fashion Retail
06.2023 - 09.2023

Sales Advisor

Lagardère Travel Retail - Duty Free
06.2022 - 09.2025

Internship - Receptionist

Hotel Beau Rivage
05.2019 - 06.2019

High School Diploma - Tourism Studies

Bachelor's Degree - Linguistic Mediation for Tourism Management & International Trade

Campus CIELS
Maya Eva Bernardi