McKenna Costello
Asbury Park
Summary
Administrative Assistant skilled in organizing, planning and managing daily operation needs. Dynamic and results-oriented professional with extensive experience in administrative and sales leadership roles, notably at DSN Beach Liquor LLC. Excelled in staff management and project coordination, as well as, boosting event efficiency. Skilled in Microsoft Excel and adept at fostering team productivity. Demonstrates a strong ability to streamline operations and exceed performance metrics. Meticulous and systematic
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Event Liaison
DSN Beach Liquor LLC
Deal
06.2023 - Current
- Assistant to the building operations manager.
- Monitored and reviewed daily operations, such as sanitation standards, technology updates, and inventory levels.
- Responsible for onboarding, memberships, sales summaries, event coordination, and social media.
- Supervised a team of 15 membership staff to ensure quality customer service.
- Organized employee schedules to ensure adequate staffing during peak hours.
- Developed strategies to improve the efficiency of front-of-house operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Sales Lead Manager
American Eagle Outfitters
Tinton Falls
11.2019 - 02.2023
- Assisted customers with any questions about apparel.
- Maintained store cleanliness and organized stock.
- Managed and advised over 20+ associates during operating and closing hours.
- Improvement of social media presence (Instagram) by 250%.
- The leader of credit and loyalty maintained at least 1 credit card and 5 rewards weekly.
- The leader in personal shopping appointments, increased appointment productivity by about 450%.
- Developed and implemented strategies to increase sales volume and profit margins.
- Monitored daily, weekly, and monthly performance metrics to ensure targets were met.
COVID-19 Tester
Horizon Healthcare Staffing
Red Bank
01.2022 - 03.2022
- Checked in and out for patients using NextGen.
- Informed patients on how to perform tests and review results.
- Managed the phone calls for collection.
- Provided education about COVID-19 prevention, transmission, and safety measures.
- Ensured proper handling and disposal of potentially contaminated materials in accordance with health regulations.
Education
BBA - Business Administration
Rutgers University-Camden
Camden08-2026
Bachelor of Arts - Business Administration
John Cabot University
Rome01-2025
Associate of Arts - Secondary Education
Brookdale Community College
Lincroft, NJ12-2023
High School Diploma -
Ocean Township High School
Township Of Ocean, NJ06-2021
Bachelor of Arts - Secondary Education And English
Rutgers University-Newark
Newark, NJSkills
- Research
- Reception oversight
- Mail handling
- Filing
- Letter preparation
- Check processing
- Meeting planning
- Scheduling
- Spreadsheets
- Staff management
- Project coordination
- Multi-line phone proficiency
- Contract agreement preparation
- Microsoft Excel
- Typing proficiency
- Project planning
Affiliations
- National Honors Society Recipient/Member
- Brookdale Community College Dean's List 2022-2024
- Rutgers University Dean's List Spring 2024
- 1st President of the Spartan School of Business and Finance (2019-2021)
Languages
1,2
Education
true,other,other
Languages
English
First Language
Italian
Elementary (A2)
A2
Spanish
Beginner (A1)
A1
References
References available upon request.
Timeline
Administrative Assistant/Event Liaison
DSN Beach Liquor LLC
06.2023 - Current
COVID-19 Tester
Horizon Healthcare Staffing
01.2022 - 03.2022
Sales Lead Manager
American Eagle Outfitters
11.2019 - 02.2023
BBA - Business Administration
Rutgers University-Camden
Bachelor of Arts - Business Administration
John Cabot University
Associate of Arts - Secondary Education
Brookdale Community College
High School Diploma -
Ocean Township High School
Bachelor of Arts - Secondary Education And English
Rutgers University-Newark
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