Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Megan Rex

Summary

Driven by results, I enhanced customer satisfaction and sales at both LSL Brands and Pete Smith's Surf Shop through exceptional service and persuasive selling. Because of this, I learned skills in customer service and problem-solving. I was able to collaborate effectively with teams and co-workers, boosting store performance and fostering customer relationships. Achieved improvements in sales and customer retention by understanding the customer and addressing their needs.

Overview

1
1
year of professional experience

Work History

Sales Associate

Pete Smith's Surf Shop
06.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Summer Internship

LSL Brands
05.2023 - 08.2023
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to positive team environment by collaborating with fellow interns on group projects and presentations.
  • Prepared project presentations and reports to assist senior staff.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Bachelor of Arts - Fashion Merchandising

Marist College
Poughkeepsie, New York
05.2026

High School Diploma -

Saucon Valley High School
Hellertown, Pennsylvania
06.2022

Skills

Microsoft Excel

Adobe Illustrator

Adobe Photoshop

Adobe Premiere Pro

Multi-tasking strength

Excellent people skills

Reliable and punctual

Goal-Oriented

Timeline

Sales Associate

Pete Smith's Surf Shop
06.2024 - 08.2024

Summer Internship

LSL Brands
05.2023 - 08.2023

Bachelor of Arts - Fashion Merchandising

Marist College

High School Diploma -

Saucon Valley High School

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Megan Rex