Summary
Overview
Work History
Education
Skills
Timeline
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Melika Moazami Godarzi

Melika Moazami Godarzi

Mestre

Summary

Motivated and detail-oriented Economics and Business student at Ca’ Foscari University with hands-on experience in customer service, retail sales, and event coordination. Known for strong interpersonal skills, adaptability, and the ability to thrive in fast-paced, multicultural environments. Fluent in English and able to communicate in everyday Italian, with practical skills in Microsoft Office (Word, Excel, PowerPoint) and a proactive attitude toward problem-solving. Currently seeking internship or part-time opportunities to apply academic knowledge in real-world business settings.

Overview

6
6
years of professional experience

Work History

Front-of-House Assistant

Old Wild West
10.2024 - Current
  • Greet and seat guests upon arrival, ensuring smooth flow of table assignments during busy shifts.
  • Take and relay food and beverage orders accurately, maintaining a professional and friendly interaction.
  • Occasionally prepare basic drinks and serve customers at the counter during peak hours.
  • Support front-of-house operations by coordinating
  • Developed strong multitasking, communication, and customer service skills in a fast-paced environment.

Customer Sales Assistant

Local Leather Goods
04.2023 - 04.2024
  • Assisted customers—mainly tourists—in selecting handcrafted leather bags and accessories.
  • Provided product details and care recommendations to enhance customer experience.
  • Managed basic cashier duties and helped with visual merchandising of leather products.

Customer Service Representative

Online Stores
09.2020 - 08.2022
  • Responded to customer inquiries via WhatsApp and Instagram Direct regarding orders, sizing, and delivery tracking.
  • Managed order follow-ups and coordinated with the shipping team to resolve issues quickly.
  • Maintained customer satisfaction by handling complaints in a calm and professional manner.

Event Coordinator

Tehran Grand Hotel
05.2019 - 06.2020
  • Coordinated and supervised the setup and execution of weddings, conferences, and corporate events
  • Collaborated with multiple departments (kitchen, decoration, technical) to ensure seamless event flow.
  • Managed guest lists, schedules, and last-minute client requests with professionalism and efficiency.

Education

BBA - Economic And Business

Ca’Foscari University
Venice
01-2026

Summer School - Fashion Management For Luxury Brands

Bocconi Milano University
Milan
09-2025

Law

Tehran University
Tehran
10-2021

Skills

  • Customer Service – Strong ability to interact with clients and solve problems in real time
  • Communication – Effective verbal communication in both English and Italian
  • Sales Support – Experience assisting customers and guiding purchasing decisions
  • Time Management – Able to handle multiple tasks and stay organized under pressure
  • Teamwork – Comfortable working as part of a fast-paced service or sales team
  • Point-of-Sale (POS) Systems – Basic experience processing payments and handling transactions
  • Problem Solving – Quick to respond to customer issues and find practical solutions
  • Adaptability – Flexible in handling different roles: from service to counter or event support
  • Microsoft Office (Word, Excel, PowerPoint) –Comfortable using formulas, formatting, and visual tools to create documents, presentations, and reports for academic and business use
  • Language Skills : Persian (native) , English ( upper intermediate , advanced) , Italian ( Intermediate working proficiency)

Timeline

Front-of-House Assistant

Old Wild West
10.2024 - Current

Customer Sales Assistant

Local Leather Goods
04.2023 - 04.2024

Customer Service Representative

Online Stores
09.2020 - 08.2022

Event Coordinator

Tehran Grand Hotel
05.2019 - 06.2020

BBA - Economic And Business

Ca’Foscari University

Summer School - Fashion Management For Luxury Brands

Bocconi Milano University

Law

Tehran University

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Melika Moazami Godarzi